Position: Associate

Job type: Full-time

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Job content

We are looking for a motivated Application Specialist. In this very versatile position you will join a group of experienced Application Specialists providing support, training, and documentation for our molecular diagnostics assay portfolio based on PCR

technology.

General Information
  • Start date: ideally asap
  • End date: 12 months after start date
  • Extension: On request, and showed performance
  • Location: Zug area
  • Workload: 100%
  • Home Office: 40% Home Office, 60% onsite
  • Travel required: No
Tasks & Responsibilities
  • Create, review and maintain training content and training documentation
  • Maintain our training laboratory
  • Offer 2nd level support for affiliates and regions, including hotline
  • Give application training (virtually and face-to-face) for end customers, first level support, regional trainers and global staff
  • Contribute to product specific knowledge pool by providing trouble-shooting information
  • After initial onboarding period, tasks could be extended to other product lines
Your Profile
  • University degree in Natural Science (e.g. clinical biochemistry, biology) or professional education in a medical technology area
  • Min. 3-5 years field or laboratory experience, preferably on molecular diagnostic systems
  • Strong interpersonal and stakeholder management skills (including a “customer mindset”)
  • Fluent in English, oral and written (working language is English)
  • Intercultural and good communication skills
  • Highly effective teamwork and collaboration skills
  • Capacity to grasp topics quickly
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Deadline: 10-05-2024

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