As of AUG: Back Office - Customer Support Officer (m/w)

☞ Michael Page

View: 330

Update day: 26-03-2024

Location: Basel Basel-Stadt BS

Category: IT - Software

Industry: Information Technology Services Staffing Recruiting Financial Services

Position: Entry level

Job type: Full-time

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Job content

As of AUG: Back Office - Customer Support Officer (m/w)
  • Interesting and challenging role in the back office for a well known institute
  • Focus on settlements and confirmations, Start AUG 2nd
    • About Our Client

    Our client is a international financial institution of global importance and offices in Basel. We are looking for a motivated candidate to join the team as of AUG 2nd until the end of November.

    Job Description

    Works as part of a team responsible for the day-to-day control of settlements and confirmations of the Bank’s trades.

    Ability to cover a variety of Back Office tasks, possibly on a rotational basis These include:
    • Investigate and resolve confirmation mismatches and settlement failures together with front office, Nostro agents, custodians and customers.
    • Ensure timeliness of settlements according to different markets’ deadlines.
    • Ensure timeliness of reconciliations according to internal procedures.
    • To maintain best standards and efficiency in Settlements and Confirmations and associated controlling processes.
    • Perform adjusting entries and write offs.
    • To ensure conformity with the rules set by Compliance or Audit.
    • Keep abreast of development in standards and settlements in financial markets.
    • Participation in projects and production of reports.

    The Successful Applicant
    • Commercial / Banking diploma or equivalent.
    • Good understanding of financial instruments, new initiatives in Banking industry and markets’ practice.
    • Demonstrated experience of S.W.I.F.T messaging formats.
    • Knowledge of Reuters & Bloomberg information systems.
    • Flexible, cooperative, excellent team member.
    • Demonstrated ability to work methodically and accurately even under pressure.
    • Strong organisation abilities.
    • Strong customer-focus
    • Ability to communicate clearly and promptly within and outside the organisation.
    • Fluency in English. Other major languages desirable.
    • Minimum of two year’s work experience in Back, Front or Middle Office activities.
    • Good experience with Reconciliation systems and as integrated Trading systems


    What’s On Offer
    • Challenging environment in a leading financial institution
    • Quick start, international and dynamic environment

    Contact: Valentin Ohlhorst
    Quote job ref: JN-072021-2938393
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    Deadline: 10-05-2024

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