Associate Director, Global Process Lead, Supply Chain Digitization Excellence

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Job Purpose

The Global Process Lead, Supply Chain Digitization Excellence is responsible to drive initial process design, optimization and improvement initiatives following standard methodology for the Global Supply Planning organization, with the goal of enhancing efficiency and effectiveness. Responsible to measure process effectiveness, sustain and drive continuous improvement.

Key responsibilities

• In close collaboration with the Global Supply Planning (GSP) organization, serve as the Global Process Lead for Supply Planning process(es) ensuring it remains in a state of control and it’s both effective and efficient;
• Serve as the key point of contact for assigned Planning process(es). Identify best practices and drive for standardization. Ensure role definition and clarity on key accountabilities for process steps through an enterprise lens and ensure that process interdependencies are understood and optimized;
• Work effectively by engaging with the process stakeholders to gain a detailed understanding of business processes and supporting technology;
• Envision, design, prioritize and deploy process improvements initiatives and projects aligned with GSP stakeholders;
• Serve as advisors and functional experts as an accepted body of knowledge and experience in its area of expertise;
• Define process effectiveness monitoring methods, including establishment of metrics and associated targets, data collection and analysis, measurement and reporting mechanisms;
• Serve/ lead program teams or sub-teams, manage entering state of operations, ensure establishment of defined future state of processes as applicable;
• Define Community of Practice (CoP), including roles, operating mechanisms, communication strategies and levels of training and access. Provide leadership, coaching and training for CoP including both the technical processes and the behaviors necessary to optimize process execution;
• Maintain the Process Library, knowledge and documentation captured for each process. This knowledge should be contained in process documents such as training manuals, working instructions, SOPs, etc.;
• Provide appropriate process guidance and instruction;
• Owns training curricula for the Global Planning organization and its key planning roles, onboard process participants, maintain process knowledge proficiency;
• Own Planning Data Standards and Planning Data Dictionary and ensure its maintenance and continuous improvement;
• Improve the reliability of Planning Master Data in its area of expertise, work closely with Master Data Governance & Global Supply Planning organization to ensure best-in-class Master Data practices and correct Demand propagation;
• Monitor Planning Master Data Errors and discrepancies, driving for issues resolution.

Professional experience and qualifications

Education:

• B.S. or BA in supply chain, management and/or engineering (biotechnology, biology, chemistry, pharmacy, engineering or related disciplines).
• Advanced certification in Supply Chain Management strongly preferred (e.g. APICS CSCP/ CPIM).
• Operational excellence experience (Green/Black belt or equivalent) preferred.

Experience:

• 5+ years of experience in Supply Chain Management, preferably Planning or Supply Chain Excellence.
• Prior experience in the design, development, testing, deployment and/or day-to-day management of supply chain ERP systems.
• Experience with Kinaxis Rapid Response preferred.
• Lean/ Six Sigma certification highly desired.
• Good understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirements.
• Exposure and experience in Biotech/ Pharmaceutical manufacturing processes, principles and practices.

Additional professional and personal requirements include:

• Business Acumen: Has a strong understanding of the key business drivers of the industry/organization. Persuades others with fact-based judgments of the business situation.
• Executing for Results: Maintains high standards of performance for himself/herself and others and follows through on commitments. When faced with challenging obstacles, persists over a significant period of time to achieve his/her agenda. Conveys a sense of urgency and drives issues to closure. Makes timely decisions when a quick response is required and a number of possible alternatives are available.
• Leading Cross Functional Project Teams: Holds people accountable for agreed-to results. Identifies and keeps others focused on the most important metrics to drive the business.
• Building Relationships & Influencing: Establishes credibility and earns respect with a diverse set of internal and external cross functional stakeholders. Is articulate and makes arguments in a clear and compelling manner. Has excellence negotiation skills and achieves a win-win outcome in difficult situations.
• Enterprise Mindset:Understands the big picture, beyond their own functional area. Leads within the broader internal and external network and seeks to have impact on organization-wide performance. Embraces complexity but strives for simplicity. Shares resources and makes difficult trade-offs to benefit the organization at large.
• Change Agility:Creates a vision for the future by spotting strategic opportunities for breakthrough performance. Translates the case for change into actionable plans for the organization. Demonstrates smart risk-taking and personal resilience when implementing change. Enables others to navigate change with confidence and in sustainable ways.
• Digital Dexterity: Possesses strong desire to exploit existing and emerging technologies for better business outcomes, is a digital adopter and a flexible learner.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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