Business Tools Project Manager

Job content

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers’ own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot

Location: Vevey, Switzerland

Company: Nespresso International

Act. Rate: Full-Time 100%

Type of contact: Permanent contract

Genuine opportunities for career and personal development

Modern “smart office” locations providing agile & collaborative workspaces

Dynamic international working environment

Position Summary

Attractive additional benefits

Nestlé Nespresso has been one of the most successful operating unit of the Nestlé Group, the world’s leading food, beverage, nutrition and wellness company.

It has pioneered the portioned coffee market to provide premium coffees and related products/services, both in-home and out-of-home.

While benefiting from Nestlé’s expertise, Nestlé Nespresso is a strategic business unit in its own right, with its unique business model, having the end-to-end responsibility from coffee sourcing to marketing, delivering premium coffee products and services to the end-consumer through its diverse sales channels (Retail, e-Commerce, CRC). Find out more about us on www.nespresso.com/careers

As a Business Tools Project Manager, you will act on the full lifecycle of any solution:

• Design & Development related to market/HQ needs and priorities
• Documentation, Training & Business Solution community management
• Pilot & Deployment strategy
• Enhancement priorization
• Sustain & support to market
  

To ensure the right development, roll out and maintenance of B2C trade tools in the markets. You will be the main partner between trade business strategy, market needs and IT development. In addition, you will support the markets, updating sales guidelines, tools usage and sharing best practices.

A day in the life of a Business Tools Project Manager

• Responsible for developments of new tools (end-to-end process) in the Trade Business Solution portfolio with 3 main area:
• Efficiency & Management with solution such as New DemoTool (Demonstration management) or NTT (Sales Promoter activity)
• Experience with solution such as Augmented Experience (Digital innovative experience through Prospect Mobile in POS)
• Acquisition with solution such as OPR (Online Promo Redemption to support customer in their Promo redemption process), TMA (our solution to acquire in POS via our Demonstrator) or even Marketplace integration, piloting them with the markets, industrializing a roll-out process for non-pilots
• Responsible for creating new relevant enhancements, features in this solutions portfolio.
• Main partner for technical IT/IS partners (internal and external) to make design, new feature developments, and process review possible
• Coordinate the implementation in the market with a strong relationship with our Trade Roll Out PM, involving all the interested peers within HQ/Market
• Heavily involved with the HQ ERP system (Nessoft) and Cognos/SAP Hana (reports) for end-to-end process responsibility of the apps
• Provide continuous support on the usage of the tool, monitoring the execution and following up the feedback for continuous improvement
• Develop and improve standards processes and systems on a continuous basis, including the creation and update of guidelines and processes for super users in the market
  

What Will Make You Successful

• 3 to 4 years’ experience in a commercial or trade marketing environment
• Strong experience in project management/business development
• Good understanding of business IT solutions & process (or willing to learn)
• Strong interest in technical aspects going up to the level of ERP system
• Experience in app development or managing design teams or IT/IS teams are a plus
• Fluent in English, other language would be a plus
  

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we’ll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.