Call Center Operator - Ukrainian and/or Russian Speaker
View: 179
Update day: 21-03-2024
Location: Le Grand-Saconnex Genève GE
Category: Executive management Production / Operation
Industry: Human Resources Services
Position: Entry level
Job type: Full-time
Job content
IntroductionFor one of our clients, an international NGO based here in Geneva, we are looking for a :Call Center Operator- Ukrainian and/or Russian Speaker W/MFor a long-term temporary position starting ASAPDescription De La Mission- Receives calls and ensures the primary point of contact between the caller and the NGO
- Collects data on individual cases and provides relevant details for follow up by relevant departments
- Records the details of each contact with callers in relevant system and ensures that the information received is classified into pre-determined reference categories
- Assesses if certain cases need to be handled sensitively and ensures relevant documentation and records for sensitive cases are treated securely and confidentially
- Exchanges and coordinates information within the different departments
- Consolidates all relevant information (statistics, overview, analysis, feedback if further information needed)
- Implements requests from departments for surveys or verifications
- Previous experience in call centers, reception or data management
- Excellent computer skills, (Microsoft office suite)
- Ukrainian min C1 or/and Russian min C1 - English min B2
- Autonomous, rigorous and with great sense of responsibility
- Clear and effective Communication, with high quality of empathy, patience and positive attitude
Deadline: 05-05-2024
Click to apply for free candidate
Report job
SIMILAR JOBS
-
⏰ 19-04-2024🌏 Genève, Genève GE
-
⏰ 21-04-2024🌏 Meyrin, Genève GE
-
⏰ 16-04-2024🌏 Carouge (GE), Genève GE
-
⏰ 12-04-2024🌏 Genève, Genève GE
-
⏰ 19-04-2024🌏 Genève, Genève GE
-
Technical Business Analysis Senior Consultant, Business Operations-Insurance ,Zurich, Geneva (m/w/d)
⏰ 22-04-2024🌏 Genève, Genève GE -
⏰ 17-04-2024🌏 Genève, Genève GE
-
⏰ 18-04-2024🌏 Genève, Genève GE
-
⏰ 12-04-2024🌏 Genève, Genève GE
-
⏰ 18-04-2024🌏 Genève, Genève GE