Case Management Expert

OBJECTIVES OF THE PROGRAMME

The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies. Within The Programme, the Health Care Readiness team is involved in readiness and response activities. This includes providing technical and operational support to the Incident Management Support Team on a daily basis; for example, technical guidance on clinical management, and technical input into strategic priorities and activities.

DESCRIPTION OF DUTIES

During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme.

1.Provide crucial support IMST case management pillar for emerging infectious disease (EIDs) to ensure that resources from across the organization can be accessed.

2.Organize provision of clinical support to Member States on prevention and management of EIDs, either remotely or as in-person country deployment, within the context of WHO’s Emergency Response Framework.

3.Provide technical support to development of clinical guidance for EIDs and dissemination products, such as educational products, toolkits, etc.

4.Advise on integration of emerging clinical evidence into WHO weekly updates on clinical characterization and management of COVID-19.

5.Build and establish external partnership with relevant interagency and international fora involved contributing to development and implementation of public health responses to COVID-19.

6.Undertakeneeds assessments and liaise with technical units in establishing needs of the affected population regarding case management including referral pathways, thereby supporting incident management.

7.Provide technical advice on all issues related to case management, critically reviewing, analysing and using evidence-based data for setting up or adapting case management tools, interventions and approaches.

8.Support the response teams in instituting appropriate case management measures; provide training to the healthcare workers, hospital management and auxiliaries.

9.Support to the national and local health authorities to develop and communicate messages with the medical and health communities on clinical features and effective behaviours.

10.Provide technical advice to the logistics team in the specification and quantity estimations supplies, medications and PPE etc.

11.Coordinate with HQ desks and technical unit (Epidemic Clinical Management, WHE/IHM/EXN and Emergency Medical Teams) and other clinical partners to document clinical features and case management of the patients, identify gaps and recommend corrective actions.

12.When applicable, contribute to coordination and case management meetings with MoH and clinical partners/EMTs, including case reviews and quality assurance meetings and visits.

13.Ensure close coordination between clinical management and laboratory response.

14.Contribute to maintaining an overview of the health related situation in the country, analyse and synthesise incoming field information on treatment, health facilities, and health workers, ensure that updates are provided on a regular and timely basis to all levels of the response.

15.Where required, provide technical advice on the establishment/strengthening of isolation facilities based on standard guidelines and principles for infection prevention and control as deemed necessary.

16.Perform any other incident-specific related duties, as required by the functional supervisor. Other related duties will be assigned as needed.

REQUIRED QUALIFICATIONS

Education

Essential:

• Advanced level university degree (Master’s level or above) in the Medicine or Nursing field, depending on the context of the emergency e.g. emergency medicine, trauma care, surgery, toxicology, infectious diseases, tropical medicine, from an accredited/recognized institute.

  
  

Desirable:

• Qualification in specialised medicine or nursing.

• Advanced university degree in Public Health/epidemiology and/or clinical research.

• Additional professional training/specialization in health systems, hospital management, training & education, and/or other related area.

• Completion of the WHO Emergency Medical Team coordination cell training course.

  
  

Experience

Essential:

• A minimum of ten years of experience in tropical medicine and disaster/emergency management/humanitarian response, including design, implementation and coordination of clinical programmes, management of clinical staff, and collaboration with national and international organizations.

• Experience in elaboration of clinical guidelines for case management during infectious disease outbreaks.

• Considerable international work experience.

  
  

Desirable:

• Experience in epidemiology, research and analysis, and/or the development of training tools and databases for monitoring and evaluation purposes.

• Previous experience with WHO, other UN agencies, Emergency Medical Teams, health cluster partners, recognized humanitarian organizations or nongovernmental organizations is desirable.

  
  

Skills

• Excellent communication and presentation skills with ability to write in a clear and concise manner and give technical advice and guidance taking into consideration the views of multiple stakeholders and partners in resource-limited contexts;

• Proven ability to promote consensus, communicate progress and results, and resolve issues in a proactive manner, while ensuring effective work practices and ethics.

  
  

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Building and promoting partnerships across the organization and beyond

Use of Language Skills

Essential:

• Expert knowledge of English.

  
  

Desirable:

• Expert knowledge of UN language .

  
  

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 89,837 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 6094 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO’s operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.