Job type: Full-time

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Job content

Publish Date Jul 6, 2021

Location

Basel, Basel, Switzerland

Company Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

The Client Executive Partner (CEP) (f/m/d) is the key Atos customer-facing representative, who is directly responsible for customer relationship management on a day-to-day basis. The Client Executive Partner is the empowered Atos representative who manages customers business relationship. His/her mission is to grow one or several Atos client accounts across the Industry.

The CEP is in charge of

Customer Management – Planning, Selling and Delivery
  • Construct and reinforce relationship with customers
  • Be positioned as a business partner of the client’s organization
  • Assume full end-to-end global P&L accountability for the client account
  • Be accountable for all dimensions of account, from sales to operational excellence in service and project delivery
  • Implement the Account Plan, growth strategy and ambition for his/her client(s)
  • Be responsible for clients stakeholder relationship management Portfolio development
  • Contribute to the development of new products through the identification of customer needs
  • Co-develop new Industry-specific solutions with customers and GCEP (for global accounts) or Industry Country Leader (for local accounts)
People Management
  • Lead and functionally manage a dedicated core client management team (Sales, Solution Manager, Industry Expert, Delivery Executive, Program Managers)
Key KPIS

► Account Order Entry

► Account ER

► Acct. Project Margin

► Account cash improvement

► Account qualified pipeline

► Account NPS

► ABP quality

► SLA

Your key strength
  • Strategic and entrepreneurial thinking and acting, proactivity
  • High assertiveness
  • leadership experience/quality, team coaching, teamwork
  • Senior Sales/Sales Management Track Record
  • Ability to create and manage relationships at the CxO level
  • Strong negotiation skills
  • Strong industry and market knowledge as well as delivery/technical knowledge and operational processes in the customer business environment
  • Knowledge of current IT and digitization topics and trends as well as future technologies
  • Independent, reliable and solution-oriented working method
  • Innovative, creative, dynamic, strong in communication, goal-oriented
  • International negotiation skills
Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.
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Deadline: 10-05-2024

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