Client Relationship Executive - Luxury Brand (all genders)

Job content

Job DescriptionHelp us creating a long-lasting client relationshipThe Global Account Manager has a key role within our client relationship and business development strategy, acting as a Deloitte ambassador and reaching out to our clients to build and maintain sustainable and successful client relationships. In this role you will get the opportunity to work with the Deloitte global account leadership for luxury industry to develop and execute the account strategy, client campaigns and business planning activities for priority markets. You will lead account management activities and enabling the team including financial reporting, opportunity management, value measurement, marketing, communications, and compliance. You will be interacting with procurement organisation and overseeing contractual and commercial negotiations.How You Can Make An Impact

• You get the chance to orchestrate the overall global business to business relationship between Deloitte and the account
• You will be providing a distinct client experience, acting as an escalation and feedback channel, providing prompt resolutions to issues, identifying anticipated challenges and addressing proactively where possible as well as contributing to client feedback processes
• You liaise with clients Procurement organisation on the Deloitte relationship and ongoing engagements, compliance and relationship obligations, contractual and commercial negotiations, in alignment with the Global Account Partners
• You understand emerging client priorities and facilitate awareness of relevant Deloitte team and expertise
• You will act as the account COO, bringing the best of Deloitte to our strategic priority clients, provide financial oversight and support the development and execution of the strategic plan

Who we are looking for

• Professional Service Experience
• Relevant industry experience and network in luxury, with a focus on digital and/ or ESG
• Strong leadership, communication, sales & marketing, interpersonal and networking skills and proven experience in overseeing complex and global relationships and account portfolios
• Proactive attitude to actively drive new initiatives to increase the collaboration across the Global Account Partners in order to facilitate new opportunities identification
• Lateral thinker who can problem solve and initiate actions even with limited information with s trong analytical skills combined with high quality assurance standards and attention to detail
• Fluency in French and English, to be based primarily in Geneva with some national and international travel
  

Your team

The CAM / CRE is an essential global account team leader who will work alongside the Global Lead Client Service Partner (GLCSP) and Client account leadership team to execute the Deloitte growth strategy, by driving connections between people, sharing insights and solutions across the global firm and bringing relevant information to the client. You will work with a strong and inspiring global team who strive to make an impact that matters and add value at the Client. You will be joining an exciting, entrepreneurial and meritocratic culture where learning and development are prioritized .

Careers at Deloitte. Choose your impact.

At Deloitte, your ideas create impact and spark meaningful change for our clients, people and society. Your unique expertise, background and perspective helps us find new ways into the most complex challenges so we can brighten the futures of those our work affects. At Deloitte, you can build a career that inspires and energises you. At Deloitte, you can choose your impact.

In Switzerland, we provide industry-specific services in the areas of Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax & Legal. With more than 2,000 employees at six locations, we serve companies and organisations of all sizes in all industry sectors. We offer meaningful and challenging work, a place where you can be you and where you will never stop growing. You will benefit from flexible working conditions as well as wellbeing and parental programmes www.deloitte.com/ch/careers .

Join us and become part of a global network of like-minded people dedicated to making a difference, whether by addressing climate change or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Visit www.deloitte.com/ch/careers .

How To Apply

We look forward to hearing from you! Please click on “apply now" to submit a complete application, including CV, cover letter, references and degree certificates.

If you have any questions, please contact Manuela at talent@deloitte.ch

• We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don’t hold yourself back - apply today.
  
  

We do not accept applications from recruitment agencies for this position.

Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP, the DTTL member firm in the United Kingdom.