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Client Service Specialist – CST LATAM (temporary contract 8 months)
View: 136
Update day: 05-03-2024
Category: Sales Officer Serving / Cleaner / Maids PG / PB / Reception
Industry:
Job type: 100%, Intérim, Temps de travail : 90-100%
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Job content
Critères de l’offreDescription du poste
Are you a people person? Do you know how to stay calm under pressure? We are looking for someone who can help us support the front office while servicing clients.
You will:
- support Client Account Managers, Relationship Managers and Investment Advisors in their daily client business
- specialist in processes (e.g. Remote Onboarding, Individuals and Corporate Onboardings across LATAM)
- be the point of entry for processing client orders such as account openings and account maintenance
- review incoming documents for clients according to internal and external regulations
- assist in all administrative tasks and organizational matters in relation to client’s general inquires and to their investments and operational aspects
- keep in contact with internal and external clients
- banking experience (apprenticeship and/or banking traineeship) or proven experience in client service (e.g. commercial apprenticeship)
- curious, eager to learn, able to self-develop and to critically self-evaluate
- interest in banking regulations and willingness to study such and apply day-to-day
- excellent organization and communication skills to deliver a high level of service quality
- fluent in Spanish and English (both speaking and writing); knowledge of German is an advantage
- a highly motivated team player with a sense of responsibility and the ability to easily adapt to a challenging environment
- a detail-oriented and reliable person
- able to work accurately and efficiently under pressure and the attitude to do things right the first time
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Deadline: 19-04-2024
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