Job type: Temps partiel

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Job content

WHO YOU ARE

We are looking for a co-worker for our Recovery who is passionate about sales and sustainability and wants to be involved in giving a second chance to our products that are slightly damaged or were used in a display.

  • You have a passion for advising customers and have experience in sales or customer service.
  • You work well under pressure, are business-minded and result-driven with a strong customer focus.
  • You want to actively contribute to the sustainability of the store by identifying the best solutions for reusing returned or display furniture.
  • You are an excellent communicator who works well in a team and also individually.
  • You strive to reach goals with a high level of energy and motivation and a focus on cost-consciousness.
  • You are open to change and have a high level of flexibility.
  • You have good computer skills, are fluent in the local language and also know English.

YOUR RESPONSIBILITIES

  • Actively approaching customers to identify their needs and advise them on the best solutions for them.
  • Working with the returns customer service team to identify the best way to reuse returned products or ensure their sustainable use.
  • Assembling exhibition furniture and presenting products using a strong commercial expression to drive sales.
  • Minimizing costs resulting from internal use of IKEA products and damage.
  • Work closely with other departments in the store to optimize sales.
  • Creating an extraordinary IKEA shopping experience and ensure customer satisfaction.

ABOUT THIS WORK AREA

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

GOOD TO KNOW

Please submit your application online and make sure to include your CV, motivation letter and any other relevant documents. Unfortunately, paper applications cannot be taken into consideration.
Following a first selection, successful candidates will be invited to a phone or video interview. After this step, we will invite selected applicants to a face-to-face interview with the line manager and possibly other stakeholders. A trial day, where you can get to know your team and get a better insight into your potential future workplace, may also be part of your application experience.
It is important that you are flexible in terms of working hours. Early or late shifts within our opening hours and Saturday assignments will be part of your working schedule.
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Deadline: 05-05-2024

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