Cost & Data Quality Controller Customer Experience (80%, all genders)

Job content

As the point of contact for the Onboard, Brand, Marketing and Customer Experience teams, the Cost & Data Quality Controller Customer Experience provides advice, supports and assists as a financial expert on invoices, quality performance, KPI measures, monthly and yearly closings and makes a significant contribution to cost transparency.

Starting date: upon agreement

You may apply in English/German

Facts
Location

Zürich/Kloten

Employment level

Direct entry

Function

Finance / Accounting / Taxes

Working time

Part time

Salary

CLA

Publishing date

04-21-2022

Application deadline

05-05-2022
Tasks

Main responsibility for reviewing and processing of incoming invoices in close cooperation with the department & accounting.

Review and process of incoming invoices, analyze actual cost, ensure financial data quality based on given supplier contracts
Further development and improvement of the semi-automated invoice approval process
Creation of invoices/credit notes to third parties, contract management and handling SWISS merchandising
Exchange as a key interface with the SWISS finance department (local and foreign), with line managements and accounting departments of contracted suppliers
Calculate monthly/annual accruals and upload into financial tool (SAP)
Support forecast, budget process and derived KPI systematics
Creation of different reporting’s (Catering, Customer Service, Brand Management, Marketing, Customer Experience, cost center reporting)
Execution of ad hoc analyzes, design and support of various presentations
Contact

Mike Netzhammer

Human Resources
Swiss International Air Lines AG

Phone
+41 44 564 22 66
E-mail address for inquiries
recruiting.services@swiss.com
Benefits

Attractive company pension scheme, Subsidized parking or public transport, Company health management, Nursery, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Behind the scenes
Video: https://player.vimeo.com/video/377755417
Join SWISS

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

Requirements
Commercial degree with focus on financial accounting, controlling or similar
At least 5 years of professional experience in the field of accounting
In-depth knowledge of MS applications (especially Excel) and SAP desirable
Structured, independent way of working, quick comprehension skills
Motivated, flexible, team player and very good communication skills
Very good spoken and written German and English skills any other language would be an advantage
Company
About Swiss International Air Lines AG

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.