Job type: Full-time
Job content
Albinati Aeronautics, a well-established Geneva-based business aviation company active in the field of aircraft management, charter flights and sales & acquisitions of business jets with a diverse fleet of business aircraft is recruiting a motivated and experienced Customer Service Advisor attracted by the energy and the excellence of our team.
Job description
Within a small team, the successful candidate’s responsibilities will include:
- Receive customers flight requests and treat them with meticulous attention jointly with the Flight Operations department
- Arrange additional services upon customers’ requests
- Coordinate activities and liaise with both internal and external stakeholders
- Make sure that every process is timely completed
- Carefully monitor all flights and third-party services
- Permanently liaise with customers and company departments
- Whenever required, establish quotes and confirmation of flights
Candidate’s profile
- Fluent in French and English, both spoken and written
- Swiss citizen or EU/EAA
- Able to multi-task and deliver under pressure
- Excellent organisational skills with strong attention to details
- Strong interpersonal skills with the ability to build a trustworthy relationship with customers; positive telephone demeanour
- Customer-oriented and willing to go the extra mile
- Minimum 2 years of experience in business aviation
- Flexible with working hours, willing to work on a 24/7 shift basis
- Previous experience in the service industry with high-end clientele is a must
We offer
- A challenging position in a fast-growing company
- An interesting and stimulating working environment
- The motivation of a young and dynamic team
- Remuneration in accordance with experience and competences
We look forward to receiving your electronic application together with a motivation letter and the following documents in PDF format at job.customerservice@albinati.aero:
- Curriculum Vitae (incl. two references)
- Copy of diploma(s)
- Copy of previous employments’ work certificates
Only applications from candidates fulfilling the above-mentioned prerequisites will be answered. Thank you for your understanding.
Deadline: 05-05-2024
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