Customer Support Contract Administration - Nyon

Job content

To strengthen our team at our headquarters in Nyon, we are looking for aCustomer Support Contract Administration (f/m/d) in Nyon, Switzerland.

Responsibilities

• Responsible for creation, maintenance, termination and renewal of Sales Contracts and proposals (customers & tenders)

• Create automatic planning proposals or pricing agreement
• Renewal of contracts and pricing increase implementation
• Contribution to Daily Management ensuring business continuity and supporting department objectives
• Investigate and close reported Disputed Invoices as per responsibility
• Interface with Sales Administration / Logistics / Purchasing to confirm delivery, installation or warranty terms
• When needed,booking, shipping and follow-up of all types of instrument orders with daily follow-up of backlog, taking ownership for required actions
  

Requirements

• Business fluency in European Portuguese, Spanish and English; French is a plus

• Preferably at least 1 year of experience in a similar position in customer services
• Excellent knowledge of MS Office, especially Excel; the experience with an ERP system, as SAP or Oracle, is a nice to have
• Proactive, flexible and results oriented
• Strong ability to prioritize and assign a sense of urgency
• Team player, able to build business relationships within the organization
• Service centric, empathic, highly communicative
• Location: in driving distance to Nyon
  

We Offer You

At Danaher , you have the opportunity to advance your career in a way no other company or environment can!

We’re on a constant quest to make things better—for our customers, our company and the world. In your day-to-day work, you are part of it as well, and your professional life makes sense

Beckman Coulter as Danaher will offer you a qualitative way of working, on an everyday basis.

Diversity & Inclusion

At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values.