Position: Associate

Job type: Full-time

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Job content

Job information:

Division / Unit: Services / Information & Communication Technology

Contract type: Permanent

Start date: 01.11.2021

Location: Nyon

Profile:

The goal of the Data Product Owner (DPO) is twofold:

insure the day-to-day delivery and provide data expertise for the CRM Product Owner, and

translate business issues into data specifications.

Purpose:

-Acting as ICT lead for the Marketing Unit in all data-related conversations with internal and external stakeholders; - Working directly with the Business Solution Manager to provide expertise and support in defining new business demands for high-level, detailed requirements;

- Working closely with key stakeholders (CRM, GDPR, Architecture, Web&App, etc.) to turn needs and requirements into users’ stories and maintain the product backlog;

- Developing detailed user stories with functional requirements, technical requirements, use cases and acceptance criteria;

- Defining and implementing the strategy to combine raw information from different CRM platform sources and create consistent readable formats;

- Coordinating the development of architectures to extract and transform data;

- Conducting complex data analysis and reporting on results;

- Identifying opportunities for data acquisition;

- Work closely on several projects with data scientists and architects;

- Understanding marketing needs when defining system specifications;

- Ensuring the account deletion process is functioning properly and that deletions are propagated according to GDPR rules;

- Helping to solve technical problems;

- Managing one or more data engineer resources to achieve business goals defined in the product log;

- Defining KPIs and using analytical and monitoring tools to ensure the data from the CRM stack is flowing properly;

- Helping the delivery team to clarify acceptance criteria;

- Assessing technical impacts and implementation risks;

- Proposing alternatives and influencing decisions on business solutions;

Accountability

- Ensuring data quality and synchronisation with the CRM stack delivery meets UEFA standards;

- Acting as a subject-matter expert/reference person, and overseeing the transformation of business processes in line with new product development;

- Defining functional and technical requirements.

Requirements:

Experience required:

- from 1 to 3 years’ experience as a product owner or certificate in product management, leading product teams in agile development for a leading organisation, preferably in the sports industry

- from 4 to 6 years’ experience working in complex data-driven environments, handling large amounts of information

Education:

- Bachelor’s degree in information technology or an equivalent qualification

Languages:

- English / Proficient

Additional requirements:

- Familiarity with agile methodologies, preferably in-depth knowledge

- Technical background with knowledge of APIs, DevOps, software development, latest mobile/web/cloud technologies

- Experience working in a multi-cultural environment

- Open-minded, positive attitude

- Previous experience collaborating and working using various communication, document sharing and collaborative tools

- CRM / Advanced

- Project Management / Intermediate

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Deadline: 04-05-2024

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