Customer experience internship - Lausanne

Aussicht: 188

Update Tag: 29-03-2024

Ort: Lausanne Vaud VD

Kategorie: Beratung / Kundenservice IT - Software

Industrie: Banking Financial Services Accounting

Jobtyp: Full-time

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Jobinhalt

Interns, here is the opportunity you’re looking for !We are looking for a Customer Service intern for one of our clients in Lausanne.

Offer customised solutions to our clients
Negotiate with agents and clients to fix last-minute issues
Ensure 100% service satisfaction
Work with the management team to solve complex cases
Participate in projects on operational continuous improvement and process development
Become a pro in execution/time management/team playing and much more!

Your skills:

A sociable, friendly and positive attitude.
Fluent English and German, French is a plus.
Excellent communication and telephone etiquette skills.
Ability to perform with attention to detail, speed, and accuracy.
Proactivity and ability to work with minimal supervision. Humble, hard-working, self-starter with a roll-up-your-sleeves attitude

Additional information:

6-month internship contract at first and then if the candidates is interested, the job would be a full-time position.
Starting ASAP !
Responsibilities from day 1 and coaching from your devoted manager.
A place to learn, grow and surpass yourself.
Unique skills to be developed.

Requirements

What you will need:

Benefits

Additional information:

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