Director, Supply Chain Business Adoption Leader – MedTech.

Job content

Johnson & Johnson Services Inc. is recruiting for a Director, Supply ChainBusiness Adoption Leader - MedTech.This position will preferably be located in Titusville, NJ; Piscataway, NJ; Zug, Switzerland; or Beerse, Belgium, with some consideration for candidates located at other JSC sites in the United States or Europe. Remote work options may be considered on a case-by-case basis and if approved by the Company.

Caring for the world, one person at a time, has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Johnson work with partners in health care to touch the lives of over a billion people every day, throughout the world. Johnson & Johnson is the world’s most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and MedTech and diagnostics markets. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

The Director, SC Business Adoption Leader-MedTech will be a part of the MedTech SC Digital Transformation organization, a multi-year global business transformation initative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparate ecosystem of 40+ major global MEDTECH ERP systems, standardizing our core business processes and products [across Plan, Source, Make, Quality, Deliver, and Data], and enabling our integrated data strategy through a single SAP S/4 HANA instance.

The role will have 4 direct and an extended team of 10+ experts who will be accountable for leading a team of experts in driving the “People” transformation deliverables within a large transformation program.

The role will fundamentally lead all aspects of organizational change readiness, stakeholder engagement, business adoption, communications, business security, and training. This will be enabled by developing a deep understanding of our end-to-end organization and establishing relationships with key leaders in order to drive successful execution and transformation. In addition, the role will develop and leverage a single methodology and business transformation team across the programs in order to minimize impact, reduce change burden/fatigue, and minimize costs.

This individual must leverage a refined, multi-functional toolset of business expertise, change management knowledge, and digital acumen to effectively interact with a breadth of business stakeholders and global process owners. The successful candidate must be able to engage and operate with program teams at an execution level, as well as with senior leadership at a strategic level.

Key Responsibilities

• Part of the overall Program Management Organization in order to ensure resources, timelines, and budget objectives are met for area of responsibilities.
• Ensure key stakeholders are identified, engaged, and aligned across various key discussions and decisions.
• Lead and partner with process leads, business owners and subject matter experts to identify major changes across People, Process, and Technology. Work with owners to proactively implement Change Impact Mitigations and communicate appropriately to impacted stakeholder groups.
• Lead and partner with process leads and subject matter experts in order to develop and execute a comprehensive business readiness and cutover plan that enables the impacted functions to migrate onto the new platform successfully (i.e. transactional data clean-up, re-labeling, physical inventory counts, etc).
• Manage all program communications. Provide proactive, concise, and pertinent communications to key stakeholders and impacted users as they relate to project execution, business transformations, change impacts, program awareness, etc. On an on-going basis, gauge the organizational “pulse” through various means (i.e. dialog, surveys, etc) in order to better understand external perspectives and opportunities.
• Lead and partner with impacted leaders, process leads, business SME’s to understand end-user audience, needs, changes, to deliver required training via a comprehensive training approach.
• In collaboration with senior leaders, ensure change and readiness plans align with strategies and roadmaps.
• Partner with global team of Supply Chain experts in design, development, maintenance and improvement of global business processes and integration points.
• Own establishment and implementation of business adoption methodology, including relevant templates, tools, methodology, controls, and cadence.
• Ensure quality delivery of team deliverables on time and within budget.
• Partner with program leads to establish integrated project plans / schedules / deliverables.
• Ensure planning and execution of business simulation and validation/readiness.
• Develop and deliver program presentations for senior-level MEDTECH stakeholders to advise on historical and future program status
  
  

Other Skillsets

• Excellent interpersonal and negotiating skills, with proven ability to influence/collaborate to get to desired result
• Requires people management and development experience
• Strong customer focus (internal & external), including development and management of stakeholders
• Ability to effectively lead and govern cross-functional decision-making bodies required
• Skilled at engaging and building relationships with senior business stakeholders required
  
  

Qualifications

Required

• Minimum of a Bachelor’s degree (or University equivalent)
• A minimum of 10 years of progressive experience in leadership roles within Operations, Supply Chain, or large transformation programs.
• A minimum of 5 years of Supply Chain experience
• A minimum of 3 years of change management, communications, training, or business adoption leadership within a large transformation program or business unit
• Strong knowledge of MedTech Supply Chain
• Demonstrated hands-on project delivery
• Experience designing, developing, implementing, and managing operational technological processes within a global organization
• Knowledge in deploying standardized work processes, tools, and templates
• Experience managing to project timelines and milestones in complex business environments
• Exceptional business and digital acumen, including ERP expertise
• Experience working in a complex, multi-ERP / system environment
• This position may require up to 25% domestic and international travel
  
  

Preferred

• Other advanced degree or MBA
• Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, Prosci, etc.)
• Experience with SAP ECC or S/4 HANA
• Experience with Legacy MedTech ERP systems
• Experience working in established framworks and methodologies to delvier key project milestones
  
  

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, depending on location and subject to local legislation, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are invited to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location

United States-New Jersey-Piscataway-425 Hoes Lane

Other Locations

Europe/Middle East/Africa, Europe/Middle East/Africa-Belgium-Antwerp-Beerse, Switzerland-Zug-Zug, North America-United States, United States-New Jersey-Titusville

Organization

Johnson & Johnson Health Care Systems Inc. (6077)

Job Function

Strategic Planning

Requisition ID

2206028170W