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Documentation and Change-Management Support (f/m/d)
View: 175
Update day: 21-03-2024
Category: Administrative / Clerical / Assistant
Industry: Transportation Logistics Supply Chain Storage
Position: Entry level
Job type: Contract
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Job content
Documentation and Change-Management Support(f/m/d)- technical/G-Suite/German/Trackwise/SmartsheetProjectFor our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a highly qualified Documentation and Change-Management SupportBackgroundWe at "Documentation & Audit Support Switzerland" as part of the DSI (Diagnostics, Standards and Interoperability) chapter area support the Molecular Lab Development organization with the documentation of their Lifecycle projects throughout all phases of the product development. Here we support mainly the following topics: Electronic Document Management Systems support, troubleshooting, permissions; Design Change Requests support, troubleshooting, permissions; Development Guidance Documents management and Coremap support.The perfect candidates have a university degree in life sciences or in a technical area and at least 3 years experience in change and/or documentation management, ideally in the diagnostics industry.Tasks & Responsibilities- Maintenance and administration of document systems
- Provide direct support in submission relevant documentation, trainings, and manage issues in Electronic Document System
- Review documents for correctness in EDMS
- Expert user for TrackWise and SAP: support the documentation of Change Processes for users
- Drive efforts to gain efficiency within work packages
- Consolidate resource requests, provide guidance and support to stakeholders and customers within development on site and other locations
- Finished apprenticeship or university degree, ideally in a life science or technical area
- Minimum 3 years’ experience in change and/or documentation management
- Very good EDV knowledge with G-Suite; skills in Trackwise, Smartsheet is a plus
- English fluent in written and spoken is required, German is a plus
- High tool affinity
- Great customer-oriented mindset in order to provide flawless support
- Can resolve conflicts and adapt to change, and effective to drive results
- Out-of-the-box thinker, detail-oriented and innovative
- Open-minded, trusting, respectful, open, communicative and innovative team-player
- Proven presentation skills and ability to communicate know-how, experiences, ideas, solutions and deliverables effectively and persuasively
- Team player with a "can do" attitude, quick learner, enjoying problem-solving, ability to work independently
- Experience in molecular or in-vitro diagnostics
- Experience with internal interfaces
- Flexible attitude
- Experience with writing own scripts (eg Google Apps script)
- Compliance Knowledge
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Deadline: 05-05-2024
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