Job type: Temps plein, Temps de travail : 90-100%

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Job content

Career Area:

Digital

Job Description:

Caterpillar EAME Distribution Services Division is looking towards the future and expanding its Services sales through the eCommerce channel. We have an exciting opportunity for an eCommerce Growth Consultantwho will be responsible for driving achievement of the EAME eCommerce business plan for Parts.Cat.com (PCC) in support of the Services Growth Strategy.

The successful candidate will drive eCommerce growth in EAME and the deployment of Retail functionalities in PCC through Global Dealer Standards enablement. The role requires strategic understanding of EAME dealer Digital capabilities to determine how eCommerce can be best utilized to drive value and support Caterpillar Services Growth Strategy. This position is within Caterpillars EAME Digital Operations group.

Responsibilities include:

  • Support EAME dealers to develop eCommerce growth plans, in collaboration with District Offices, Digital Operations Consultants, Industries and CatDigital.
  • Support the deployment of PCC Global Dealer Standards to enable key Retail functionalities in EAME dealer eCommerce PCC eSites to improve user experience and drive growth at Retail customers using online channel.
  • Utilize significant eCommerce project management knowledge and experience to establish and govern both eCommerce Growth Plans and Global Dealer Standards functionalities deployment plans for EAME dealers, in collaboration with District Offices, Digital Operations Consultants, Industries and CatDigital.
  • Drive appropriate engagement within various levels of the dealership and Caterpillar internal partners to understand the full suite of dealer capabilities needed to successfully achieve eCommerce growth plans and PCC Global Dealer Standards functionalities enablement.
  • Provide consultation to dealers on eCommerce growth and PCC Global Dealer Standards functionalities enablement
  • Consult on issues with eCommerce growth and PCC Global Dealer Standards functionalities deployment, establish feedback loop to District Offices, Digital Operations, Industries and CatDigital groups
  • Build and manage training and communication internally and within the dealers on eCommerce, PCC and Global Dealers Standards functionalities
  • Achieve EAME eCommerce growth targets, in support of EAME Services Growth Strategy.

Your skills and experience

Requirements:

  • University degree in Digital, Marketing or related discipline
  • 9+ years of eCommerce experience, with successful track record of leading eCommerce growth and Digital deployment initiatives, especially in B2B industries
  • Strong project management experience demonstrated in prior 6 Sigma, Caterpillar Production Systems or Services Marketing projects as leader (green belt/black belt) or equivalent, including communication and change management planning/coaching
  • Strong, proven interpersonal skills including public presentation proficiency and ability to earn trust and credibility with senior dealer management teams
  • Strong ability to adapt quickly to high velocity and change.
  • Ideally you will have worked on field based assignments in distributor development

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

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A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here .

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Deadline: 05-05-2024

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