Abuse Analyst, Google Trust & Safety

☞ Google

Vue: 170

Jour de mise à jour: 25-03-2024

Localisation: Zürich Zürich ZH

Catégorie: Btp IT - Matériel / Réseaux Juridique / Contrats

Industrie: Informatique

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le contenu du travail

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience
  • Experience in one or more of the following areas: Coding (C/C++, Python, Java), databases and querying (SQL, MySQL, MapReduce, Hadoop), Statistical analysis (R, Stata, SPSS, SAS), and/or hypothesis testing


Preferred qualifications:

  • Familiarity with Google products, infrastructure, policies and types of online abuse
  • Ability to think creatively and develop innovative solutions
  • Ability to influence cross-functionally at various levels including senior stakeholders and executives
  • Excellent written, verbal, and presentation skills

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you’re a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

The Trust & Safety Abuse Bug Bounty helps Google identify and assess reports that are outside the scope of traditional security vulnerabilities, but still have a significant user impact. The main focus areas of our program are to review incoming vulnerability reports and ensure that product teams fix critical abusability issues. We also work with internal stakeholders to ensure Google has a statement ready before the release of external disclosures. In this role, you will build excellent partnerships with an external community of security researchers.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

  • Triage abuse issues submitted to the Google Vulnerability Rewards Program.
  • Recommend product changes to prevent abuse risk and improve user experience.
  • Partner with stakeholders to identify, escalate, and track high risk vulnerabilities, drive decisions about product fixes, and reduce abuse risks.
  • Identify and internally escalate reports requiring remediation before they turn into external escalations.
  • Measure and communicate impact of required changes to our users and Google’s bottom line in order to influence implementation of those changes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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Date limite: 09-05-2024

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