Customer Support Engineer

☞ Industrial Automation Business (IAB)

Vue: 221

Jour de mise à jour: 21-03-2024

Localisation: Neuhausen am Rheinfall Schaffhausen SH

Catégorie: IT - Matériel / Réseaux Informatique Conseil / Service client Arts / Design

Industrie:

Type d’emploi: CDI

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le contenu du travail

Job Title:Customer Support Engineer

Business Company:Industrial Automation Business (IAB)
Location:Neuhausen, Switzerland
Employment Type:Permanent
About OMRON
OMRON was founded in Japan in 1933 by Kazuma Tateisi as an electric manufacturing company. OMRON has presented itself as an innovative industry leader in automation, sensing and control technology. Since then, many everyday products and services were invented and introduced to society.
Today, OMRON is a leading multinational company with more than 28,000 employees in 44 countries globally. OMRON in EMEA covers over 23 countries with more than 2,200 employees. They form the backbone of our organization, helping us become a global leader in automation by leveraging its core sensing & control technologies to expand into businesses, such as control components, electronic components, automotive electronic components, social infrastructure, healthcare, and the environment.
In our location in Switzerland in the city Neuhausen am Rheinfall we support, implement, and program advanced motion systems. As our business is increasing, we are looking for a motivated

Customer Support Engineer (m/f/d), 100%

As an Engineer, your overall responsibilities will be to learn and perform the following tasks:

  • Ensure that our customers correctly implement our controls into their equipment and provide the appropriate hardware and software solutions for their application
  • Interface with customers in terms of new products and applications and guide them to the best implementation of Omron’s PMAC products
  • Develop product test configurations and interface software to support our internal production and repair departments
  • Program automated equipment controlled by Omron’s PMAC motion controllers
  • Create and maintain various PC-based programs which communicate with Omron’s PMAC motion controllers
  • Support European customers via phone, e-mail, and on-site visits as needed
  • Complete several training seminars to be better able to accomplish these tasks
  • Skills related to Embedded Systems and PCB design could be used to develop customer specific solutions

The right candidate will have the following qualifications:

  • Technical degree in Mechatronics, Mechanical, Electrical engineering or related field
  • Exposure to PLC, CNC, Robotics, Embedded systems or related applications. Actual programming and application development experience on these systems is a plus
  • Computer programming is a must. Knowledge of C# and C is a definite advantage
  • Skilled with MS-Office suite applications
  • Understanding of Linux environment and the ability to quickly learn new software would be beneficial
  • Proficiency in German is beneficial. Proficiency in English is required
  • Valid work-permit for Switzerland and valid driving license

The successful candidate should enjoy problem solving and customer interaction. They will need to be self-motivated, proactive, creative and a solution-oriented thinker.

Interested?
Are you interested? Please apply through our career site adding your resume and motivation letter. Application through email can’t be processed.
Req ID:1167
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Date limite: 05-05-2024

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