Software Customer Support Engineer

☞ Interiman

Vue: 156

Jour de mise à jour: 25-04-2024

Localisation: Vevey Vaud VD

Catégorie: IT - Logiciel

Industrie: Human Resources Services

Niveau: Entry level

Type d’emploi: Contract

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le contenu du travail

Introduction

On behalf of an international company, a well-renowned pioneer in its industry based in Lausanne, we are searching for a

Software Customer Support Engineer

Description De La Mission
  • You monitor the licenses for all design and software through the customer’s portoflio worldwide and coordinate the suppliers interventions according to maintenance contracts or new projects
  • You train and demonstrate to customers how to use software and new functionalities
  • You install and configure customers prepress and design network including all needed software and hardware (Proofs, Servers, Workstations)
  • You support prepress and design software requests
  • You test new releases of all design and prepress software and elaborate process documentation
Profil Attendu
  • Bachelor/Master Degree in Engineering / Technology or similar education background
  • Proven experience in a similar position within an industrial environment with an international scope, printing industry/IT field is a strong asset
  • Very good command of English (min. C1)
  • Ready to travel wordlwide up to 30% of the time
  • Problem solving, flexible, customer service orientation
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Date limite: 09-06-2024

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