Freight Forwarder, Air and Sea Freight (m/f/d)
View: 172
Update day: 26-03-2024
Location: La Chaux-de-Fonds Neuchâtel NE
Category: Executive management Production / Operation
Industry: Logistics Supply Chain Financial Services Transportation Trucking Railroad
Position: Entry level
Job type: Full-time
Job content
Job Req Number: 35160Time Type: Full Time
Start Date: immediately
Location: La Chaux-de-Fonds
Freight forwarders in DSV are acting as pro-active interface between the customer and all relevant internal and external service providers.
You are ready to take ownership for accurate handling of customer orders, high productivity and customer satisfaction? Join our team and forward you career!
Your Key Tasks Are
- Control, organize and monitor of the entire Transport (Pick up until delivery of the shipment) / Invoicing
- Active communication towards customer, DSV offices / Agents, sales, subcontractor and carriers in the aily business.
- Accepting customer orders, review of all shipment and order relevant data and documents and recording these orders. (e.g. IMO/DGR Certificate, Country Regulations)
- Monitoring Job Costing/Profitability
- Processing of vendor invoices according to the instructions of the Senior Team Lead and valid working instructions
- Working and resolving operational problems and issues. Escalation management according to matrix specifications
- Quality responsibility, follow and respecting the specified process and SOPs (Standard Operating Procedure)
Function / Market & Industry Knowledge
- Commercial apprenticeship
- 2 years relevant working experience and functional know-how in Air / Sea Freight
- Experience in an international environment
- Team player
- Good communication
- Customer focus (monitors customer expectations continuously and is willing to adapt own activities/procedures)
- Planning & Organizing (Ability to prioritize, plan, assign & control)
- Time management (monitoring performance against deadlines and milestones)
- Knowledge and trained on Good Distribution Practice Concepts and applicable SOPs
- Fluent in English and French
- German is an asset
- A role in a successful, dynamic company
- Be a part of a strong team of performance driven colleagues
- Competitive salary
- Great future career prospects for advancement
- A professional working environment
- Flexible working time
DSV – Global Transport and Logistics
DSV is one of the very best performing companies in the transport and logistics industry. 56,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.
Read more at
Deadline: 10-05-2024
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