Global B2B eCommerce Activation Manager

Job content

Position Title: Global B2B eCommerce Activation Manager

Location: Geneva, Switzerland

Reports to: Global B2B eCommerce Director

Scope / Brands: Global – eCommerce B2B - Portfolio

About The Wella Company

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com.

THE ROLE

At Wella, digital transformation is one of the key company priorities. By being part of the global eCommerce team, you will be a key contributor in driving the commercialization and growth of the direct eCommerce business, reporting directly into the Global B2B eCommerce Director.

The role of Global B2B eCommerce Activation Manager will be responsible for enabling the eCommerce activations across all Wella markets in the world. She/he will support local teams to enable excellence in the execution and share and reapply of best practices, driving a better activity system.

Key Responsibilities

• Define the plan and recommendations to optimize the activity system on the Wella B2B eCommerce platform across all Wella markets, as a result drive profitable sales conversion.
• Develop shopper insights and learnings on activations performance, by analyzing and monitoring KPIs for shopping experience & sales and by partnering with sales and other functions.
• Support the development of the global marketing plans and content for the Wella eCommerce B2B platform to increase frequency, penetration, and basket size, with focus on the platform experience.
• Ensure that the overall shopper journey is integrated across all the other activations part of the brand ecosystem.
• Share and reapply best practices to define and enable a best-in-class activation across all markets.
• Enable local teams to execute with excellence the localization of global marketing plans and the platform merchandising activity according to best practices. Track local execution and define recommendations to improve the overall local platform experience.
• Provide regular reports/updates on competitive intelligence on platform activations.
• Ensure effective cross-functional teamwork from idea-to-launch with all relevant internal stake holders and external partners. Report on project progress, issues or challenges to the business and technology team.
• Efficiently manage the projects by coordinating parallel workstreams in order to achieve the projects deliverables within the agreed time and budget. Enable decision making by providing analysis and recommendations timely.
• Provide regular reports/updates on competitive intelligence on innovation projects and business trends
  

Qualifications

You thrive at building strong customer relationships and delivering customer-centric solutions. You are committed, conscientious and always lead with integrity. You recognize the value that different perspectives and cultures bring to an organization. You believe in the value of teamwork. You bring a high level of knowledge and know-how plus creativity and enthusiasm to your work and to everything you do.

Essential:

• Substantial experience in eCommerce, minimum 4 years professional experience in digital marketing/product marketing/ e-commerce.
• Proven experience in working in an international environment and matrix organization.
• Master’s Degree level qualifications. Preferred (but not mandatory) disciplines: Marketing, Digital Marketing, Management, Business Studies/MBA, Engineering.
• Strong analytical skills and project management capabilities.
• Solid grasp of e-commerce, CRM, digital marketing.
• Financial acumen and business analytics skills.
• Experience with managing global or local paid media campaigns.
• Proven Influencing, Negotiation, Communication and Presentation skills.
• Demonstrated ability to handle multiple priorities.
• At ease with rapidly changing environments.
• Passion for digital innovation, digital media and beauty.
• Fluency in English required, further languages are beneficial.
  

Desirable:

• Experience in the creation and maintenance of websites based on Content Management Systems.
• Experience on SEO/Paid-Search
• Solid understanding of web technologies.
• Knowledge of HTML, HTML5, CSS, Javascript, PHP (i.e. WordPress, Drupal, etc.) and editing software such as Adobe Photoshop, Adobe Premier.
  

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo

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