HCP-HCO Compliance Program Analyst

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.

Primary Function of Position:

The role’s main objective will be the governance of Intuitive’s engagements with healthcare professionals (HCPs) and healthcare organizations (HCOs) in EMEIA, but with a particular focus on German speaking countries. Contribute to the new Healthcare Compliance and Transparency function through the administration of these processes and acting as an ambassador for improvement and change.

Roles and Responsibilities:

• Ensure that engagements with HCPs and HCOs comply with local regulation and laws through the administration of internal and external processes (authorization from competent authorities, transparency)
• Interact with appropriate stakeholders (sales, Marketing, Training departments) to ensure quality of events and data captured within internal Compliance tools
• Contribute to the administration of Compliance tools
• Ensure that high quality, accurate and complete data is reported to competent authorities on time
• Help ensure local and regional compliance with applicable transparency laws, regulations and Codes of Practice
• Monitor changes to local healthcare laws, regulations and professional practices, update internal procedures accordingly and ensure compliance with the new rules
• Help foster the organizations’ understanding of Healthcare regulations and policies around interactions with HCPs and HCOs
• Provide training and refresher training wherever required
• Act for change as we harmonize and improve existing processes and systems.
• Create and update necessary templates (notifications, contracts, invitations etc…)

Required Knowledge, Skills, and Experience:

• Fluent speaker of German and English; French would also be a plus
• 3+ years of experience in the in the life-science/pharmaceutical industry
• Bachelors’ degree or equivalent, post-graduate degree is a plus
• Understanding of Healthcare Compliance regulations in EMEIA
• Demonstrate a willingness to own/solve problems as they arise, but also have the ability to identify issues for referral
• Experience with Salesforce and ideally with Concur, SmartSheet, SAP a plus
• The ability to work transversally across cultures, business units, support functions and countries
• Ability to manage projects and take initiative in areas where there are gaps to fill or new projects to develop
• Ability to support, coordinate and deliver training
• Strong organizational and clerical skills and ability to coordinate
• Self-starter who can work with little supervision
• Logical, accurate, analytical and excellent knowledge of IT tools

Shift :Shift 1 - Day

Travel :No