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Head of Key Account Management
View: 211
Update day: 25-03-2024
Location: Ecublens (VD) Vaud VD
Category: Other
Industry:
Job type: Full-time
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Job content
Responsibilities:
- Lead the Key Account Management global organization. Functional coordination of the assigned Key Account Managers and alignment with the regions.
- Coordinate Key Account Managers in developing the Account strategy plans and follow up on their execution.
- Accompany Key Account Managers in establishing/managing global multi-level customer Relationship and Strategic Partnership.
- Develop key account managers and virtual account teams skills. Roll out of the methods, tools and needed business trainings.
- Participate in Customer Management meetings/reviews, as HQ representative.
- Organize and drive regular business reviews to support Key Account Managers in their operational business or escalation.
- Support Key Account Business development and drive Key Opportunity qualification/selling.
- Coordinate selected strategic contracting preparation and negotiation, as well as yearly price negotiation.
Job Requirements:
- Education: Master’s degree (or equivalent) in engineering and/or business administration.
- Experience: 10-year experience in Key Account Management/Senior Sales Management with successful track records.
- Capability to lead, organize and coordinate a global key account management organization including the needed methods and tools. Strong coordination and alignment skills in a global and cross-functional organization.
- Strong understanding of the Global Account Management success factors, complexity and impacts from both the supplier and the customer sides in technical B2B industries (ideally linked to the connector industry).
- Strong experience in developing Account strategies and in executing them successfully.
- Strong experience in organizing, managing, and winning complex global customer projects.
- Capabilities in solution selling, in negotiating at all hierarchical levels and in establishing internal and external relationship.
- Senior ability in coaching, building, motivating senior people and teams on an international basis.
- Ability to adapt style to the audience to understand, motivate, build collaboration and drive towards execution. Cross-cultural sensitivity and experience in working with different geographies. Expected travel: 20%.
- Energy for the job, copes well under pressure.
- Fluency in French and English. Microsoft Office, CRM experience an asset.
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Deadline: 09-05-2024
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