Head of VIP Community Relations
View: 152
Update day: 26-03-2024
Location: Basel Basel-Stadt BS
Category: Executive management Production / Operation
Industry: Information Technology Services Internet Luxury Goods & Jewelry
Position: Director
Job type: Full-time
Job content
Art Basel stages the world’s premier modern and contemporary art shows, held annually in Basel, Miami Beach, and Hong Kong. Founded by gallery owners in 1970, Art Basel is a driving force in supporting the role that galleries play in the nurturing of artists and developing and promoting the visual arts.Art Basel is seeking for our office in Basel or Zurich, Switzerland a motivated and open-minded personality as
Head of VIP Community Relations
- Managing global VIP strategies and policies, from concept to successful completion Recommendations, project management, and lead where appropriate, for global concepts and VIP strategies, incl. new (digital) community initiatives Liaise with global VIP Representatives network and global Art Basel offices to align efforts and strategies Lead improvements to operational systems and policies, working closely with other support departments and international teams to ensure consistent approach within the global team Management of global VIP projects and respective teams Global VIP segmentation and review management Reporting for global VIP initiatives, incl. statistical VIP data and survey analysis Global VIP Representatives communications coordination, incl. network evolution tracking, market insights and reports Annual VIP Summit organization, including concept and logistics
- Digital VIP platforms and tools oversight Spearheading Online Viewing Rooms VIP activities and their implementation Project management of digital Art Basel show layer and related VIP initiatives Digital VIP Walk-throughs and event oversight for Art Basel fairs and platforms VIP tool development in coordination with Digital Team Participation in MCH wide CRM project team to drive CRM system transfer
- Global community development with focus on marketing and communications coordination Spearhead development of global communities, including year-round cultivation and benefit implementation for fairs, OVRs and other platforms Project manage Global Patrons benefit across Art Basel fairs and platforms Partner with Content & Communications team on VIP community communications, incl. NL coordination, personalized VIP website creation for various VIP communities, content conceptualization and related content and website reviews Partner with Marketing team on digital assets and publications, such as holiday cards, Global Patrons directory Advise on UX development and implementation on Art Basel website & App
- Team responsibilities Collaborate with Global Head of VIP Relations on annual performance review and evaluation Supervise and ensure professional development of Global VIP Relations Manager
What to expect? Flexible working hours, a modern infrastructure, good social security, appealing benefits and a dynamic environment. You will find more information on the MCH Group here .
If you have any questions or would like further information please contact Mr. Stevens Moser, Head of Talent Acquisition, stevens.moser@mch-group.com. Please upload your application through this page. Applications by e-mail won’t be taken in consideration. Thank you very much.
Deadline: 10-05-2024
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