Industry Lead Retail & CPG - Western Europe HQ

Job content

Digital transformation is impacting every industry around the world. From Energy, Retail and manufacturing to financial services, telco and healthcare, disruption is running at full speed. Customers across all Industries are asking Microsoft to help them reinvent their business, innovate, and digitally transform to today’s new realities.

The Western Europe Retail & CPG Industry Team, part of the WE Area HQ Enterprise Commercial team, is accountable for leveraging deep industry and technical expertise in Retail, to enable field sales teams and partners throughout the twelve Western European subsidiaries to deliver relevant, customized, industry solutions and services, built on a secure, integrated cloud platform, to empower our customers to digitally transform their businesses. It’s no longer just about one simple software solution; it’s about creating a connected, secure, efficient, and scalable digital ecosystem.

If you have a passion for customer success and industry focused business drive and want to be part of the greatest digital revolution, we want to hear from you.

Our team culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We also strive to have fun!

We are looking for a senior Business Leader to lead the Retail Industry team focused on a mission to accelerate the digital transformations of our customers in key Industries and enable customer success across Western Europe.

As the Retail & CPG Industry Leader you will be responsible for innovating, developing and executing the company’s strategy across Western Europe, a business spanning across 12 Countries. You will envision, develop and drive business transformation from the Area HQ throughout the subsidiaries’ industry-aligned teams. You will be responsible for positioning the relevant industry business for value creation, increased market share, and long-term growth.

As the Retail & CPG Industry Leader you will bring a deep industry knowledge and a wealth of experience serving clients across the Industry, along with the capability to motivate and inspire the organization on a daily basis. In addition to managing the core business, you will drive strong relationships with senior Industry leaders and provide strong business leadership while building and fostering a growth-oriented environment, enabling operations and delivery engine. You will lead a team of highly skilled industry executives and be a integral part of the EC area HQ leadership team.

You will work both across the Area HQ team, with the subsidiary team and leadership and directly with customers and partners.

Responsibilities

Primary Responsibilities:

• Enable the field teams drive revenue growth and sales execution, leveraging technology and establishing a go-to-market plan to meet market requirements and challenges in an increasingly complex industry environment.
• Prioritize success factors for the business units moving forward, align the organization behind those drivers of success and inspire and guide leaders in the subs to accomplish the company’s goals.
• Further strenghten senior-level customer relationships, demonstrating clear commercial orientation and a commitment to generating growth and value for both the company and client organizations by recognizing and accordingly addressing critical client needs and expanding existing relationships.
• With your team provide strong thought leadership and create the most efficient and effective organizational structure and disciplined operational process for the organization. Attract top-tier industry talent and develop a high-performing team that is well-aligned with the business strategy moving forward.
• Effectively energize the organization, consistently communicating, educating and motivating our People and the market on Microsoft’s value proposition and trajectory.
• Provide strong leadership on new business creation and new customer wins, including budgets, timelines, competitive analysis and strategy and successfully drive the business into a competitive market.
• Embed a culture of client focus, collaboration, and transparency to reinforce an innovative and performance-driven work environment with a high level of accountability.
  

Partner closely with other senior leaders within Microsoft and engage in ongoing discussion that will drive success in competitive positioning, market awareness, and customer retention globally.

Qualifications

Requirements (Education, key experiences, skills, and knowledge):

• General Management Experience: Proven success as a P&L leader at scale in a relevant organization with requisite strategic skills, operational discipline and financial acumen to effectively manage a business of this size and complexity. Experience in periods of business turnaround and/or transformation, as well as during periods of growth.
• Industry Expertise and Relationships: Extensive Retail & CPG industry vertical experience.
• Growth Orientation: Career trajectory that includes significant sales leadership, demonstrated record of forging strong relationships across the relevant Industry and a proven ability to drive revenue and profitability growth through sales excellence, market coverage and account development.
• Digital Technology Leadership: Demonstrated leadership in innovative technology environments, including experience developing next generation solutions and/or driving solutions modernization, as well as, working with clients in a context that is transformational and digitally-led.
  
  

Culture Fit & Impact

• Transparency: Creates and fosters a fully transparent environment that facilitates the open exchange of information.
• Passion:Brings a can-do attitude, with enthusiasm and commitment to go the extra mile.
• Empowerment:Encourages end-to-end ownership, responsibility, accountability and recognition.
• Collaboration:Collaborates across the enterprise to achieve common goals.
• Integrity:Acts with integrity in every decision, treating colleagues and clients with unwavering respect.
• Customer Focus:Believes that customer satisfaction powers success and always aims to exceed customer expectation.
  
  

Leadership Capabilities

• Puts serving customers at the heart of everything the organization does; understands their needs, creates distinctive value and builds meaningful relationships.
• Envisions a compelling future by anticipating and interpreting market changes, from which clear strategic priorities and choices can be made.
• Leads through influence, not just authority; builds powerful relationships, internally and externally, and inspires through intellectual and energetic engagement and a change-oriented mindset.
• Builds and harnesses highly talented, diverse teams; coaches and develops others, understands team dynamics and strengthens the overall capability of the organization, with an emphasis on creating a culturally-fluent and inclusive environment given the global nature of the business.
• Coordinates execution by setting an appropriate pace; evokes ownership and accountability, streamlines processes/structure and reallocates resources quickly and flexibly.
• Experiments with new approaches and thinking and encourages others to do so; boldly and quickly moves to catalyze change.
• Creates environments that encourage experimentation, where people feel safe to share ideas freely; drives innovation through a particular focus on driving change, collaboration, and scales and invests in new ideas.
• Solves problems by thinking ahead, reframing the issue and quickly cutting through complexity to the key success levers; seeks win-win, nuanced solutions that enable big picture thinking with a focus on the details.
  
  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.