Internal Community Manager

Job content

• Glencore Headquarters
• Baar , Zug , Switzerland
• Corporate Communications

Internal Community ManagerCorporate CommunicationsBaar, SwitzerlandWe are looking for an experienced Community Manager to handle and manage Glencore’s internal community platform. Working on the delivery of internal and change communications strategy, to help raise awareness of relevant news and business updates and drive desired behaviours and culture change across the Group and supporting on the management of internal communities and the adoption of Glencore’s new digital workplace (employee intranet and app) is key task for this role.The main tasks and responsibilities include:

• Support in the execution of the Group internal and change communications strategy, through campaign planning and creation of relevant and impactful communication materials.
• Provide internal and change communication guidance and support to other teams, as necessary.
• Support with the internal communications of issues and management of crises, as necessary.
• Help plan and organise employee events at our headquarters, such as workshops, town halls, etc.
• Help produce materials for a variety of channels including:
• Community posts for the Group’s intranet
• Videos, animations, and graphics
• Employee emails
• Support in the roll-out and adoption of the new digital workplace (intranet and employee app) by:
• Supporting in the creation of clear and actionable community guidelines
• Encouraging use of the platform (both via communities of interest and corporate news)
• Assist in managing online communities and distributing news about the communities
• Helping organise and participate in events to boost awareness of the community platform
• Responding to requests from employees
• Helping track relevant community metrics and adoption goals for the digital workplace

Qualifications and requirements:

• At least 5+ years in internal and change communications including proven work experience as a community manager for at least 2 years
• Experience in launching internal community initiatives (e.g., building an online forum, launching an ambassador program, managing internal campaigns, etc.)
• Proven success in supporting internal communications and change management programmes in complex organisations.
• Experience working in multi-cultural environments across multiple geographies.
• Prior management of complex projects.

The ideal candidate is:

• Multi-tasking and excellent management of time and priorities is essential
• Excellent English verbal and written communication skills to be expressed across different audiences and levels in the business
• Strategic thinking, strong project management and planning skills
• Pro- active, committed and highly motivated
• Able to work well under tight deadlines, while maintaining an eye for detail
• Independent, flexible, and entrepreneurial
• Ability to work across disciplines and functions
• Highly motivated and able to work independently, while being a strong team player
• Confident to bring forth and communicate new ideas
• Able to seek other people’s points of view and take on board feedback

Benefits

• We are committed to providing benefits, which promote mental, physical, and financial well-being. From healthy meal options in our restaurants and bistros to free use of the in-house gym including sport classes with professional trainers.
• We reimburse public transport for commuting to work.
• We provide tuition assistance for further education and training courses.

Who We AreGlencore is one of the world’s largest natural resources companies. Our operations comprise around 150 mining and metallurgical sites and oil production assets, employing 135,000 people directly and as contractors around the world.Our Purpose is to responsibly source the commodities that advance everyday life. The products we source and market play an essential role in modern life. From the copper, cobalt and nickel powering the electric vehicle and renewable energy revolution, to the energy products helping us power this transition and keeping the lights on today– what we do touches every part of life as we know it.The diversity of our portfolio underpins our strategic ambition to play a leading role in enabling the decarbonisation of global energy usage through providing metals such as copper, cobalt, zinc and nickel that are essential to the transition to a low-carbon economy. In a first for the mining and trading industry in addressing Climate Change, we launched a net zero total emissions ambition by 2050, which aligns our business strategy with the goals of the Paris Agreement.Come and join us on our journey to a sustainable future.Further information and reading

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