IT Infrastructure Engineer - 100% - Perm/CDI - Lausanne

Job content

IT Infrastructure Engineer - 100% - Perm/CDI - Lausanne

Responsibilities :

Network infrastructure (wired and wireless) core specialization :

• Implement, administer and troubleshoot Palo Alto firewalls, Cisco routers and switches

• Maintain, revise and upgrade Client’s network infrastructure to ensure its reliable and flawless operation, outstanding performance and uptime

• Manage wireless and network access control technology (Cisco, Aruba ClearPass)

• Oversee Unified Communication (Cisco Call Manager)

• Implement and manage VOIP infrastructure (SIP) through Microsoft Teams

Cloud, on premise, hybrid solutions and services core specialization :

• Architect, design, and implement cloud-based, on premise and hybrid solutions (M365, OneLogin, Azure AD, ServiceNow)

• Implement and support solutions that focus on overall health, performance, operations, security, and automation

• Utilize the latest Azure / M365 / ServiceNow services and other cloud-based technologies to increase process efficiency and improve customer experience (internal and external)

• Manage Windows server based infrastructure and virtualization (SQL servers, VMware)

• Configure and operate single-sign-on solutions to cloud services

• Automate tasks using PowerShell scripts and/or other tools

• Collaborate with stakeholders to translate technical requirements into solutions or new product offerings for the cloud environment

Activities applicable to both core specializations :

• Troubleshoot, diagnose, and resolve complex IT issues; lead and interface with external partners to resolve technical problems when necessary

• Part-take in an on-call service, intervene, troubleshoot and restore operations

• Provide second/third level support in collaboration with the IT/AV Support Team

• Update and/or add to our technical documentation

Profile :

• Bachelor’s degree in computer science or equivalent

• Vendor expert certifications such as Cisco CCNA/CCNP, MCSA or MCSE, ServiceNow CSA, CIS, CAD

• Minimum 5 years in pertinent IT roles

• Excellent work ethic, self-motivated, team-oriented, responsible, focused on customer service and exceeding customer expectations

• Demonstrated excellent analytical and problem solving skills to diagnose and troubleshoot emerging issues

• Proven time management skills, delivers against deadlines

• Appropriate level of business acumen enabling constructive interactions with non-IT stakeholders

• Curious, strong self-starter who takes care of continuous self-development

• Excellent communication skills both written and verbal

• Proficient in English, French is a plus

Type d’emploi : Temps plein, Durée indeterminée

Télétravail:

• Non