IT Infrastructure Operational Manager (f/m/d)

☞ Amaris Consulting

View: 149

Update day: 21-03-2024

Location: Basel Basel-Stadt BS

Category: IT - Software

Industry: IT Services IT Consulting

Position: Entry level

Job type: Contract

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Job content

Who are we?Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 6000 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here’s what our recruitment process looks like:Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate’s shoes to ensure they have the best possible experience.We look forward to meeting you!Job DescriptionWe are looking for dynamic consultants to grow our Information Systems & Digitalteam in Basel or Zürich. Your experience, knowledge, and commitment will help us to face our client’s challenges.You will be supporting different projects through your expertise as IT Infrastructure Operational Manager.Your main responsabilities:
  • Support the Director of Global IT Operations in daily activities such as preparing support for meetings, gathering status updates, creating and following up on actions and activities, creating and update reporting dashboard for the various project and activities
  • Manage the Global IT Operations project portfolio, including reporting and cost tracking, forecast for projects and operations etc.
  • Work with Global IT Operations to create multi-year plans, roadmaps, and strategies
  • Manage all communications activities towards IT and internal customers
  • Create and support the execution of organizational change plans
  • Review cost and contract structure and propose improvements
  • Support IT Operations team with escalations and major incidents requiring coordination
  • Write relevant RFPs to support outsourcing of activities
Qualifications:
  • 5+ years of relevant professional experience in the IT infrastructure field, including outsourcing of activities and vendor management
  • 3+ years of project and portfolio management experience
  • Proven track record of handling IT operations and infrastructure support escalations
  • Experience in people change management
  • Experience in writing RFPs
  • Financial management experience (projects and operations)
  • Excellent communication skills in English is required
  • As a plus: fluent german speaking and SAP usage know-how
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
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Deadline: 05-05-2024

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