Ethics & Compliance Manager

Supports the Ethics and Compliance Officers to support GSK employees in performing their everyday activities under the highest legal and ethical standards. Helping the business deliver their commercial ambitions in a sustainable and ethical manner, by embedding an ethical leadership and compliance culture in a way that protects the reputation of GSK and mitigates risk. Supports compliance and risk management advice to the Pharma businesses in their country

Key Responsibilities

• Works with the Ethics and Compliance Officers to help GSK leaders of designated departments to lead the implementation a compliance programme which builds and embeds a values-based culture in a way that supports GSK strategies and principles
• Partners with business leaders to proactively identify, evaluate and manage risks in accordance with GSK’s internal control framework and in a way, that enables sustainable business growth (Risk Management and support the local RMCB & Country Executive Board meetings)
• Assisting the implementation of global compliance programs by translating global requirements into local specifications, including any relevant training
• Working in collaboration with the Ethics and Compliance Officer , with other governance groups (eg Medical, Legal, Quality, HR, Finance) to develop integrated compliance solutions, ensuring together that LOC operations are aligned and compliant with applicable Codes and Regulations (internal and external)
• As a member of the Compliance team, ensures that proper internal controls are in place and in use by independently assessing the framework (continuous improvement of the local Internal Control Framework); supports the business in the development and implementation of the Management Monitoring and Independent Business Monitoring plan to ensure controls operate effectively and gaps identified are appropriately remediated.
• Supporting the closure of local Corrective and Preventative Actions (CAPAs) coming from internal audits, internal & external investigations, Independent Business Monitoring in conjunction with the Ethics and Compliance Officer
• Supports the delivery of Ethics & Compliance training to all levels of organization in collaboration with the Ethics and Compliance Officer
• Support the Privacy Center of Excellence in deploying the enterprise-wide privacy compliance programme locally in partnership with Privacy Legal Counsel, in line with all GSK’s internal policies, regulations and timelines set by the country laws and regulations in their countries
• Advise local process owners and third party managers in applying the ‘Privacy by design’ principles at the outset of country projects and perform Privacy Impact Assessments (PIAs)
• Own the relationship with Data Protection Authorities (DPAs), responding to enquiries & complaints from data subjects or DPAs
• Support the Business aligned Privacy Leaders (PLs) or Regional Privacy Officers (RPOs) to notify the Data Privacy Authority of breaches within applicable timeframes. Consult with, and seek advice of the Data Privacy Officer (DPO), and provide any support requested by the DPO

Job Related Skills

Flexible Thinking

• Demonstrates experience in quickly learning and understanding specific categories, industry challenges, marketing strategies, and related risks
• Systematically evaluates the advantages and disadvantages of several realistic alternative solutions to issues. Creates an overarching strategy as a result of this analysis, which maximises the benefits and minimises the risks of the original options
• Teamwork – ability to work and contribute collaboratively as part of a team, respecting individual styles and cultural differences while focused on delivery of the overall project objective

Developing People

• Embeds behaviours in line with corporate governance guidelines within Pharma
• Creates increased awareness and responsibility for ethics and compliance

Continuous Improvement

• Raises levels of performance by establishing an improvement process, or setting specific, measurable targets and goals linked to GSK business needs
• Enhances the scope for initiatives by reducing barriers to the performance of self or others
• Determination and confidence to challenge the existing ways of working and shift current thinking to embrace working in a smarter, more efficient and simpler way

Customer Driven

• Leads initiatives designed to raise the ’value added’ to customers. These activities will have a wider or longer-term effect than a specific action designed to address a particular customer issue or problem
• Self-motivated, dependable and accurate. Ability to manage and deliver on expectations and deliverables to and from multiple managers

Building Relationships

• Ability to work cooperatively with diverse cross-functional teams and individuals at all levels in the organization with integrity and flexibility
• Build relationships with all employees and management and balance relationship-building with preventing or stopping inappropriate wrong doing or misbehaviour
• Sees issues through the ’eyes of another’; Is non-evaluative and non-judgmental about understanding the views of others, even when this view conflicts with own views
• Seeks commonality / consensus by partnering with the business and building win-win solutions. Is open with own views and feelings and encourages others to do the same
• Ability to maintain high level of integrity and trust around sensitive compliance issues

Interpersonal & Communication Skills

• Excellent communication and interpersonal skills and the capability to flex communication style to the needs of stakeholders at every level of management
• Promotes business ownership of Compliance and Risk Management and brings solutions to management to address RM and Compliance gaps and issues by adopting a pragmatic and collaborative approach
• Is Proactive and provides continuous communication to all levels of the organization

Knowledge and Capabilities required

• Extensive knowledge & experience with compliance and risk & control programmes and processes

• Demonstrated effective risk management, process improvement, and/or project management skills
• Able to communicate at a senior level
• Project management skills to drive multiple initiatives across multiple departments simultaneously
• Track record in providing high degree of self-reliance, accountability, and value-added consultation/support to senior business managers and other support functions
• Strong interpersonal skills with the ability to influence individuals at all levels of the organisation to work in accordance with company values
• Ability to work effectively and sensitively in a highly matrixed organisation
• Maintain a high degree of credibility, independence, integrity, confidentiality and trust especially around sensitive compliance issues
• Superior listening skills, analytical ability to diagnose problems, resolve conflict and develop practical solutions

Basic Requirements:

• University Degree (Bachelor or Master) in a specialization such as Business Administration, life sciences, Risk Management or Legal
• Industry experience
• Job experience in Compliance and / or Risk Management

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