Service Contracts Specialist

Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.

Primary Function of Position:

The Service Contract Specialist will perform a full spectrum of contracts administration tasks including negotiation of service contract renewals. Ensure all customer needs and requirements are attended to for all service contract related business.

Roles and Responsibilities:

• Responsible for drafting, reviewing, and negotiating service contract addendums and documentation associated with renewals and offerings
• Analyze contracts to ensure compliance to company policy, government regulations, and revenue recognition requirements
• Enter and maintain service contracts for released products in the SAP Database
• Process service contract billings for customers and distributors
• Generate and distribute reports for the purpose of monitoring and measuring service contract status and revenue
• Assist Finance and Field Service on service contract collections
• Support Field Service in the daily service contract activities

Required Knowledge, Skills, and Experience:

• BA/BS preferred or equivalent experience
• 2 - 5 years of experience in contract administration, preferably in a medical device company
• 2+ years prior experience in negotiating contracts or inside sales
• Knowledge of standard legal terms and conditions
• Excellent written and verbal communication skills
• Fluency in German required and fluency in French is preferred
• Detail oriented, organized, and able to function in a fast-paced environment
• Proficient in MS Office, Word, Excel, Outlook, and PowerPoint
• Solid SAP skills and a general knowledge of its reporting functions
• Proactive and ability to work independently
• Ability to manage multiple projects simultaneously

We are an AA/EEO/Veterans/Disabled employer

Shift :Shift 1 - Day

Travel :No