Loading ...
Loading ...
Call Center Operator - Ukrainian and/or Russian Speaker
見る: 181
更新日: 25-04-2024
レベル: Entry level
ジョブタイプ: Full-time
Loading ...
仕事内容
IntroductionFor one of our clients, an international NGO based here in Geneva, we are looking for a :Call Center Operator- Ukrainian and/or Russian Speaker W/MFor a long-term temporary position starting ASAPDescription De La Mission- Receives calls and ensures the primary point of contact between the caller and the NGO
- Collects data on individual cases and provides relevant details for follow up by relevant departments
- Records the details of each contact with callers in relevant system and ensures that the information received is classified into pre-determined reference categories
- Assesses if certain cases need to be handled sensitively and ensures relevant documentation and records for sensitive cases are treated securely and confidentially
- Exchanges and coordinates information within the different departments
- Consolidates all relevant information (statistics, overview, analysis, feedback if further information needed)
- Implements requests from departments for surveys or verifications
- Previous experience in call centers, reception or data management
- Excellent computer skills, (Microsoft office suite)
- Ukrainian min C1 or/and Russian min C1 - English min B2
- Autonomous, rigorous and with great sense of responsibility
- Clear and effective Communication, with high quality of empathy, patience and positive attitude
Loading ...
Loading ...
締切: 09-06-2024
無料の候補者に適用するにはクリックしてください
レポートジョブ
Loading ...
Loading ...
同じ仕事
-
⏰ 07-05-2024🌏 Genève, Genève GE
-
⏰ 11-05-2024🌏 Genève, Genève GE
-
⏰ 07-05-2024🌏 Genève, Genève GE