Consultant Premium Travel Services (60-100%, all genders)

☞ Swiss International Air Lines

見る: 199

更新日: 21-03-2024

場所: Basel Basel-Stadt BS

カテゴリー: コンサルティング/カスタマーサービス

業界: Airlines Aviation

レベル: Associate

ジョブタイプ: Full-time

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仕事内容

Enter the fascinating world of aviation in this multifaceted position. Being right at the core of our commercial side of business, you are in the driver seat of caring for our passenger’s well-being. This role may be your ticket to an array of further opportunities in your personal career within this industry that never ceases to delight us.

Start: upon agreement

You may apply in English or German

As a part of the great passenger services operations team with over 80 international colleagues, you ensure personal travel advice for our premium passengers. In day-to-day customer contact you actively contribute in offering our passengers a unique travel experience.

Because going the extra mile happens on every single step of our customer’s journey.

  • Assist and service customers in all areas of flight reservations by phone, as well as sale and booking of flight tickets and ancillaries
  • Assist and provide information about SWISS products and our Loyalty program Miles and More
  • Handle written inquiries via email and social media
  • Administrative back office work such as ticketing and voucher issuance

Contact

Mike Netzhammer

Human Resources

Swiss International Air Lines AG

Phone

+41 44 564 22 66

E-mail address for inquiries

recruiting.services@swiss.com

In this role we are seeking for colleagues with a high degree of customer and service orientation as well as excellent communication skills.

  • Very good oral expression in German and English
  • Customer orientation, service awareness and sales flair
  • Travel experience
  • Team spirit and initiative
  • Reliability, operational flexibility and friendliness
  • Training in the travel industry or in telephone sales an advantage
  • Good oral skills in French or Italian is an advantage
  • Willingness to work shift, Sundays and bank holidays

About Swiss International Air Lines AG

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.

www.swiss.com
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締切: 05-05-2024

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