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Junior ICT Supporter - 1st Level
View: 127
Update day: 21-03-2024
Location: Basel Basel-Stadt BS
Category: Consulting / Customer Service IT - Software
Industry: IT Services IT Consulting
Position: Entry level
Job type: Full-time
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Job content
We are currently looking on behalf of one of our important clients for a Junior ICT Supporter - 1st Level. This role is permanent position based in Basel-Landschaft Canton.Your Role
- Provide global 1st level user support for company-wide ICT infrastructure.
- Process Tickets & forward problems to 2nd level support.
- Install, configure & deploy PC client hardware Win10 Pro & higher.
- Carry out User group management in Active Directory & O365/Azure AD.
- Configure & troubleshoot client printers on Windows print Servers.
- Partake in simple network & hardware installations at company locations (remotely or on-site).
- Ensure backup functionality.
- Regularly monitor & document various ICT tasks.
- Participate in IT projects.
- From 6 months to 3 years of professional experience in 1st Level ICT Support including experience according to ITIL.
- A good knowledge of Client Server Network.
- Experienced in deploying standardized Client Hardware.
- Ideally experienced in Office 365 & Linux OS.
- Completed training in Computer Science (eg Computer Scientist EFZ) or comparable training with a focus on ICT.
- Resilient, structured, organized, innovative & communicative.
- Willing to occasionally work on weekends (during updates etc.).
- Fluent English & business proficient German language skills (spoken & written) are mandatory.
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Deadline: 05-05-2024
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