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Job type: Full-time
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Job content
Within a small team, the successful candidate’s responsibilities will include:
- Fully dedicated to and in charge of a specific operation/customer based on the US East Coast (evening/night shifts)
- Receive customer’s flight requests and treat them with meticulous attention jointly with the Flight Operations department
- Arrange all required additional services
- Coordinate activities and liaise with both internal and external stakeholders
- Make sure that every process is timely completed
- Carefully monitor all flights and third-party services
- Permanently liaise with customer’s family office/customer’s representatives and company departments
Candidate’s profile and prerequisites
- A minimum of 3 years of experience in business aviation (as Customer Service, Sales Executive or operations) is mandatory
- Highly flexible with working hours, open to work on a 24/7 shift basis if required
- Fluent in English (spoken and written), including aviation terminology, is mandatory; fluency in French would be a great asset
- Able to multi-task and deliver under pressure
- Excellent organisational skills with strong attention to details
- Strong interpersonal skills with the ability to build a trust-based relationship with customer/customer’s representatives; positive telephone demeanour
- Highly reliable
- Eligible to work in Switzerland
We offer
- Remuneration in accordance with experience and competences
- Some remote working possible
- An interesting and stimulating working environment
- A challenging position and a young, ambitious and dynamic team to work with
We look forward to receiving your electronic application at job.customerservice@albinati.aero.
Only applications from candidates fulfilling the above-mentioned prerequisites will be answered. Thank you for your understanding.
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Deadline: 13-05-2024
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