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Lab Instrument Support
View: 192
Update day: 20-03-2024
Category: R & D IT - Software
Industry: Information Technology Services Computer Software Mechanical or Industrial Engineering
Position: Entry level
Job type: Full-time
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Job content
Our offer- A permanent contract with the leader in innovation and high-tech engineering consulting.
- A multi-stage model with career opportunities through specialization prospects with over 250’000 consultants around the world and a Group revenue of EUR. 17 Bn, the Capgemini Group is the undisputed global leader in Engineering and R&D services (ER&D).
- In Switzerland, Capgemini employs more than 400 consultants and aims towards large growth with offices located in Zürich, Basel, Lausanne and Geneva.
- L2/L3 Support on lab instruments and application/software linked to the instruments.
- Incident resolution (trouble shooting, physical check of instrument, network issue, licenses configuration, data flow and data storage issues…).
- User Administration (User creation, access, check on validity of user accounts…).
- Installation (coordination with vendor, interaction with network team, configuration of the instrument with the different applications…).
- Periodic reviews and maintenance (support client instrument owner, ensure maintenance plan is in place and followed, support firmware updates…).
- IT Departments (R&D IT support) from Pharma or/and Biotech industries.
- ITIL knowledge (Incident/Change/Knowledge/Problem Management).
- Practical knowledge in relevant regulations such as 21 CFR Part 11.
- Manual Testing, Qualification process.
- Previous experience with LIMS basics and CDS basics is required.
- Fluency in English, German would be an asset.
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Deadline: 04-05-2024
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