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At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

This position is responsible for providing technical support in the development and maintenance of SampleManager LIMS to support contract laboratories and various site manufacturing, stability, method transfer and non routing testing activities to ensure compliance with procedures, methods, specifications, sampling plans, and data reporting requirements for raw material, water, microbial, biologics drug substance and/or biologics drug product testing.

Responsibilities will include:

  • Create and maintain SampleManager LIMS by executing the appropriate change management process to support laboratory testing activities.
  • Execute and document appropriate change control associated with the application, which requires knowledge of system interfaces and impact to each other. Consult with more experienced team members as needed to understand system interfaces.
  • Collaborate with appropriate laboratory personnel to ensure laboratory needs and requirements are accurate in the lab system setup.
  • Test changes/enhancements through dry runs and receive feedback from lab users, when required.
  • Execute User Acceptance Testing for system functionality changes.
  • Contribute to implementing lab system improvements to enhance compliance and the efficiency of laboratory operations (i.e. testing queues, testing metrics monitoring, etc).to support product release, new products, key performance indicators/lean lab metrics.
  • Train and have the ability to provide Basic System Overview and System Access
  • Maintain up to date knowledge on functionality and apply knowledge to enhance site use of the system to ensure efficient operations.
  • Participate on project teams in support of business process improvements/lean principles/operational excellence.
  • Execute project plans/deliverables.
  • Utilise systems to capture KPIs
  • Provide ad hoc support to users for issues/questions on the system.
  • Author, revise, and/or review procedural documents, such as SOPs and WIs and contribute to the development of associated training content.
  • Communicate issues, technical failures and activity status and escalate to the appropriate lead/manager as necessary
  • Collaborate with appropriate laboratory teams to ensure needs and requirements are accurate in the lab systems

BASIC QUALIFICATIONS:

  • Bachelor’s degree or equivalent additional years of experience
  • 1+ years’ experience in the biopharmaceutical industry

PREFERRED QUALIFICATIONS:

  • Bachelors in scientific, computer or engineering subjects
  • Working knowledge and understanding of analytical techniques
  • Curiosity and a desire to learn Laboratory systems
  • Basic knowledge/experience with SampleManager LIMS, or equivalent, such as Empower, LES, MODA, CIMS, etc. preferred.
  • Basic knowledge of databases and/or Microsoft Office Applications (Access, Excel, Project, PowerPoint, SharePoint, Teams Word) and/or other relevant software programs, preferred.
  • Ability to execute changes in the lab systems with direction from senior team members.
  • Ability to interpret and apply cGMPs, regulatory requirements, and industry best practices.
  • Interpersonal, oral and written communication skills are essential. Must contribute to a team based, collaborative and positive environment, clarity of purpose and high commitment to business goals.

Skills/Competencies:

  • Problem solving ability and analytical thinking skills necessary
  • Participate in initiatives to streamline work practices & contribute ideas to improve
  • Strong attention to detail and organization skills
  • Good interpersonal, oral, and written communication skills
  • Ability to take initiative and prioritize objectives from multiple projects; adhere to scheduled timelines while maintaining flexibility, independently or as part of a team.
  • Self-directed with a high degree of professional integrity, organization, and attention to detail.
  • Must be flexible to adjust workload to adapt to changing business needs.
  • Ability to work independently as well as part of a team
  • Ability to build relationships to influence within and across teams
  • Exercise judgement within defined practices and policies. Consult with senior team members as needed.
  • Ability to receive and act on assignments that do have a clearly defined process.
  • This position may require ~10% travel.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.


Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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Deadline: 08-04-2024

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