Lead, Organizational Change Management - Associate Director

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Job Description

Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine?

Here, you will be a vital contributor to our inspiring, bold mission.

In this role, you will contribute to Takeda’s mission by having the ability to lead effectively and work concurrently across multiple projects in a goal-oriented, timeline-driven, and dynamic work environment, while ensuring quality and accuracy. A typical day will include:

OBJECTIVES/PURPOSE

The Organizational Change Management (OCM) Lead is an experienced professional in the principles of organizational change and adoption strategies, change culture theories, workforce transitions, and employee engagement techniques. They will specifically be responsible for:

• Leading the establishment and implementation of an effective organizational change management process for the SPMO to leverage on the AGILE and other strategic programs; assessing and improving effectiveness of change management techniques post execution
• Providing team with support in developing change management plans, communication strategies, and providing verbal and written communications support
• Ensuring SPMO change strategies and supporting activities remain aligned to overarching program plans and embed stakeholder-specific messaging to maximize adoption and minimize resistance
• Creating and sharing relevant information, announcements, and communications on the SPMO communication platforms (SharePoint, Yammer); recommending best change management practices and communication material to network to equip teams with expertise

ACCOUNTABILITIES

• Designing and Applying a structured methodology, process, and tools for change management to create a strategy to support adoption of the changes required by a project or initiative.
• Completing stakeholder impact analysis and change readiness assessments to understand potential barriers to change; identify risks and implement mitigation plans

• Providing change management support services to program managers, to include leading establishment of associated change and engagement events or roadshows and drafting communication materials with key stakeholders
• Establishing and facilitating implementation of change management best practices to include establishing processes, creating and sharing templates, and facilitating workshops
• Ensuring all change documentation is current, complete, stored and shared in a way that is consistent with the SPMO standards
• Supporting the design, development, delivery and management of SPMO team communications
• CHANGE MGT: Process Owner for Change Mgt Process; lead stakeholder & impact analyses and define / deconflict respective change activities
• ENGAGEMENT FORUMS: Lead forums and outreach activities to maximize awareness, adoption, & engagement
• COMMUNICATIONS: Write stakeholder-specific messages and program-level publications
• CAPABILITY BUILDING / TRAINING: Build training strategies, outline curriculum / learning objectives, & facilitate trainings

STAKEHOLDER FEEDBACK: Establish people-related KPIs and mechanism to collect / evaluate; for example: awareness & understanding of change (infiltration), adoption (speed, utilization), engagement (buy-in), satisfaction (Pulse Surveys, Voice of Customer), mindsets (observations of behavioural changes), participation (Training attendance), impact of messages shared (communication effectiveness)

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

• Experience with rapid, large-scale organizational change efforts and stakeholder management with knowledge of change management principles, methodologies and tools
• Acute business acumen and understanding of organizational issues and challenges and understanding of how people go through a change and the change process
• Ability to clearly articulate messages to a variety of audiences
• Familiarity with project management approaches, tools and phases of the project lifecycle

Leadership

• Act as an advisor to PM staff, coaching on change management approaches, methods, tools and techniques
• Ability to lead and influence cross functional, geographically dispersed, and matrixed teams and drive stakeholders alignment, including executive level
• Ability to build relationships and influence, and drive organizational engagement
• Able to lead colleagues through influence at, below, and above peer level in both sites and functions
• Able to both detect and rapidly adapt to changes in other parts of the enterprise

Decision-making and Autonomy

• Uses independent judgment to identify, plan, prioritize, and organize diversified workload as required.
• Able to choose the optimal set of priorities among myriad competing priorities in a changing environment

Interaction

• Perform stakeholder analysis to understand barriers to change; identify risks and implement mitigation plans.
• Able to plan and lead cross-functional workshops of varying scope
• Manage and execute communication to all stakeholder groups
• Must be a team player and able to work collaboratively with and through others
• Ability to establish and maintain strong relationships

Innovation

• Sees opportunities beyond the scope of own role and influences others to adopt new and effective ways of working.
• Capable of bringing structure to vaguely defined problems while using creative yet pragmatic problem-solving approaches and execution management

Complexity

• Flexible and adaptable; able to work in ambiguous situations
• Forward looking with a holistic approach
• Creates clarity, fostering alignment and accountability. Builds structures and processes that reduce unnecessary complexity.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Education / experience

(Required)

• Minimum of a four year Bachelor’s Degree, preferably in Organizational Development, Organizational Psychology, life sciences, business or engineering (or equivalent experience).
• Minimum 6+ years’ increasingly complex experience in project management, organizational development, or as a change practitioner, including 2+ years as a lead role on a large scale organizational change programs/initiatives such as a technology implementation, integration, process redesign, or restructuring.

(Preferred)

• Change management certification or similar designation
• Advanced degree (preferably in business, project management, human resources, organizational behavior, or science; e.g. MBA, MS)
• Management Consulting or Biotechnology / pharmaceutical industry experience desirable

Core Competencies / Skills

• Solid understanding of how people go through a change and the change process.
• Strong foundation in project and stakeholder management with the ability to deliver high-quality deliverables on time that are appropriate for review by senior management
• Well versed in building custom change strategies and communications for large organizations; able to simplify complex problems and propose solutions both in writing and orally
• Demonstrated track record of success with directly managing and delivering transformational projects and engaging and influencing peers to adopt new business processes and best-known-methods across a diverse, global organization.
• Outstanding interpersonal, executive-level messaging and presentation skills including the ability to interact with management
• Proficient in the application of appropriate communication and tracking tools (PowerPoint, Word, Excel).

Leadership Behaviours

• Demonstrates strategic enterprise thinking to find innovative ways to improve employee experience
• Creates an environment that inspires and enables people to move the organization forward
• Focuses on the few priorities that matter most and delivers superior results

WHAT TAKEDA CAN OFFER YOU

• Excellent conditions & benefits including generous holidays
• Genuine career progression and development
• Opportunity to work with a world class leader in the pharmaceutical sector

At Takeda, we are transforming the pharmaceutical industry through our R&D- driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Futureto people around the world.

Empowering Our People to Shine

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