Learning & Development Project Lead

☞ Bühler Group

View: 196

Update day: 21-03-2024

Location: Uzwil St. Gallen SG

Category: Consulting / Customer Service

Industry: Industrial Machinery Manufacturing Machinery Manufacturing Consumer Services

Job type: Full-time

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Job content

Skills Development for over 2000 Service employees is key in driving our global Service strategy and business growth! We are passionate about being strong partners to the businesses and regions, with focus on skills building, transferring knowledge and harmonizing initiatives within Bühler worldwide in the years ahead. Apply today, if you are the Learning & Development Expert/Professional, who wants to contribute to our organization’s transformational journey in becoming a Service Champion!

Tasks
  • Lead the Customer Services Learning & Development Project globally
  • Drive the Service Academy’s growth as well as it’s professionalization forward
  • Ensure the initiative to be in line with the new Service strategy and businesses
  • Review potential gaps in the global Service skills & competencies sets
  • Keep focus on the actuality of the global skills matrix (e.g. in Field Service)
  • Develop further skills sets and matrix in other Service functions
  • Establish and track training metrics globally and ensure proactive training roll-out
  • Coordinate the annual Service People Development Cycle
  • Review and align the global Service career paths with the new Service strategy
  • Adapt and modify the Service Academy website to drive the digitalization ahead
  • Support the global Service transformation program within the Skills & Resources initiative
  • Improve and standardize onboarding processes for the Service businesses

Required Qualifications
  • Bachelor’s degree in Organizational/Personnel Development or similar education
  • Further Education with a strong focus on strategic Learning & Development
  • Ability to translate business needs into L&D strategies and exponential effects
  • Proven experience in implementing and driving transformation projects at a global level
  • Experience in leading complex projects in multi-functional and cross-cultural environments
  • Highly professionalized communication skills to mobilize a complex matrix organization
  • Very good networking skills to liaise with people across levels, cultures and geographies
  • High accountability for results and focused on solutions
  • Fluent in English, other languages are an advantage
  • Innovative, positive, winning team player and integrator

Preferred Qualifications
  • Master’s degree in Organizational & Personnel development, or similar further education
  • Experience After Sales Services within the Technology or Engineering Industry

Benefits
  • Career and personal development
  • Flexitime
  • Profit-sharing

Application documents
  • Cover letter, Resume, Transcripts, Letters of recommendation
Who we are

Bühler as an employer

We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.

Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it’s important that you match us and we match you. Regardless of your gender (m/f/d).
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Deadline: 05-05-2024

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