Lifecycle Manager (Service Project Manager) (80-100%)

Job content

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Lifecycle Manager, you will be responsible for the performance and execution of a diverse portfolio of Service Agreements. You will drive excellence in the execution of remote and site services while always keeping the needs of our customers in mind.

In this role, your engineering knowledge will assist you in providing customers with efficient and effective solutions.

This position reports to the Head of Life Cycle Management.

Your responsibilities

• Planning and coordinating the performance and execution of Long-Term Service Agreements (LTSAs) including Remote Diagnostics Services (RDS), advanced and training services and the required resources for the site assignments
• Complying with project targets, time schedule, scope, cost control, risk management and customer satisfaction
• Ensuring and managing the correct planning, coordination and execution of on-demand field services
• Creating, reviewing and updating internal processes of the team and contributing to the continuous improvement of interactions with internal and external stakeholders
  

Your background

• Commercial or technical (e.g. engineering, field service) education
• Minimum 3 to 5 years’ experience in a similar position in a technical business environment
• Experience with dealing with several stakeholders positioned at different locations
• Experience with large drive systems and applications would be of advantage
• Project management certification is an advantage (e.g. PMP certification)
• Fluency in English and Spanish
• Willingness to travel internationally up to 20%
  

More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries – Mining, Pulp & Paper, Metals, Aluminium and Cement, Food and Beverage.

We look forward to receiving your application (documents submitted in English are appreciated). The recruiting process is being led by Sophia Papavero, Talent Partner at ABB Switzerland Ltd. If you want to discover more about ABB, take another look at our website www.abb.com.
82293045