Management Tranning / INSPIRE PROGRAM F&B 18 mois

TheInspire program offers promising hospitality talent – like YOU - the opportunity to achieve a deep understanding of luxury hotel operations and service excellence working alongside the industry’s very best.

As an InspireLeader at Fairmont Le Montreux Palace you will work in diverse F&B Venues

Hotel description:Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace Hotel is a distinguished hotel, member of Accor group, Fairmont Brand and have the Swiss Deluxe Hotels label . With an incomparable world renown of 236 luxurious rooms and suites and a refined dining experience, the Fairmont Le Montreux Palace is truly an enchanting place. Its three restaurants and three bars offer a wide choice of delights that will satisfy the most demanding palates. The Montreux Jazz Café is a must-see stop to thrill to the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Montreux Palace. MP’s Bar & Grill is an upscale restaurant with a casual atmosphere specializing in grilled meats. has no equal in the area and the Funky Claude’s Bar is the place to be until late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the rhythm of the best live scene in town. Fairmont Le Montreux Palace also specializes in hosting conferences, meetings and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to form, relaxation and beauty.

F&B rotation through all the F&B outlets:

Banquet Supervisor

• Supervises the service team in cooperation with supervisors
• Takes personal care of clients and request
• Deals with guest complaints and reports back to her immediate supervisor
• Establishes and maintains effective employee relations, watches proper staffing levels and hours
• Organization of shift plan and station plans
• Control of all service essentials and quality standards
• Controls stock for daily use.
• Participates in all fields of administrative work required, including but not limited to: scheduling, opening/closing duties, cleaning and maintenance checklists.
• Coordinates and assists in staff training.
• Conducts pre-shift briefings and maintains liaison with Executive Sous-Chef on duty
• Maintains a safe working environment (Health & Safety)
• Participates in regular cleaning inspections with the Manager to ensure compliance with Health & Safety, and Hotel cleanliness standards
• Is present on the floor and leads by example as a warm and professional host

Montreux Jazz Café - Supervisor

• Supervises the service team in cooperation with the MJC Management
• Takes personal care of clients (reservations, seating, order taking, farewell, cashier tasks if needed.) and ensures that the colleagues under her supervision take good care of all clients and serve them in a timely manner
• Deals with guest complaints and reports back to her immediate supervisor
• Establishes and maintains effective employee relations, watches proper staffing levels and hours
• Organization of shift plan and station plans
• Control of all service essentials and quality standards
• Controls stock for daily use in the restaurant and bar to ensure service levels are met
• Participates in all fields of administrative work required, including but not limited to: scheduling, opening/closing duties, cleaning and maintenance checklists, employee action plans, employee evaluations, recruitment
• Coordinates and assists in staff training (in charge of roll plays)
• Conducts pre-shift briefings and maintains liaison with Executive Sous-Chef on duty
• Maintains a safe working environment (Health & Safety)
• Participates in regular cleaning inspections with the Manager to ensure compliance with Health & Safety, and Hotel cleanliness standards
  Is present on the floor and leads by example as a warm and professional host

Funky Claude’s Bar - Supervisor

• Deals with guest complaints and reports back to her immediate supervisor
• Establishes and maintains effective employee relations, watches proper staffing levels and hours Organization of shift plan and station plans
• Beverage stock control
• Participates in beverage inventory
• Control of all service essentials and quality standards
• Controls stock for daily use in the bar to ensure service levels are met
• Participates in all fields of administrative work required, including but not limited to: scheduling, opening/closing duties, cleaning and maintenance checklists, employee action plans, employee evaluations, recruitment
• Coordinates and assists in staff training
• Conducts pre-shift briefings
• Maintains a safe working environment (Health & Safety)
• Participates in regular cleaning inspections with the Funky Claude’s Bar Manager to ensure compliance with Health & Safety, and Hotel cleanliness standards

In Room Dining & Pureaty Café - Supervisor

• Shadowing of In Room Dining Manager
• Full knowledge of In room dining, VIP Amenities , Pureaty Café and Refreshment Center organization and requirements
• Supervise the team

MPs Supervisor

• Supervises the service team in cooperation with the MP’S supervisors
• Takes personal care of clients (reservations, seating, order taking, farewell, cashier tasks if needed.) and ensures that the colleagues under her supervision take good care of all clients and serve them in a timely manner
• Deals with guest complaints and reports back to her immediate supervisor
• Establishes and maintains effective employee relations, watches proper staffing levels and hours
• Organization of shift plan and station plans
• Control of all service essentials and quality standards
• Controls stock for daily use in the restaurant and bar to ensure service levels are met
• Coordinates and assists in staff training (in charge of roll plays)
• Conducts pre-shift briefings and maintains liaison with Executive Sous-Chef on duty
• Maintains a safe working environment (Health & Safety)
• Is present on the floor and leads by example as a warm and professional host

Terrasse du Petit Palais - Supervisor

• Takes personal care of clients (reservations, seating, order taking, farewell, cashier tasks if needed) and ensures that the colleagues under his supervision take good care of all clients and serve them in a timely manner
• Deals with guest complaints and reports back to her immediate supervisor
• Establishes and maintains effective employee relations, watches proper staffing levels and hours
• Organization of shift plan and station plans
• Beverage stock control
• Participates in beverage inventory
• Control of all service essentials and quality standards
• Controls stock for daily use in the bar to ensure service levels are met
• Participates in all fields of administrative work required, including but not limited to: scheduling, opening/closing duties, cleaning and maintenance checklists, employee action plans, employee evaluations, recruitment
• Coordinates and assists in staff training
• Conducts pre-shift briefings
• Maintains a safe working environment (Health & Safety)
• Participates in regular cleaning inspections with the TPP Manager to ensure compliance with Health & Safety, and Hotel cleanliness standards

F&B Admin shadowing of FB coordinator / F&B Director.

• Stewarding shadowing of Stewarding Manager
• Introduction to budget definition
• Exposure to back of the house logistic and organization
• Deals with pressure and compelling requests from other departments vs stock management and budget
• Be in contact with suppliers and service providers
• Understand department dynamics and schedule colleagues effectively
• Definition of purchasing needs and procedures, creation of future purchasing plan in cooperation with Purchasing and Stewarding Manager
• Knowledge of Accor Hygiene Standards. Effectively plan and prepare hotel and department for future audit.

Applicants:

• Bachelor or master’s in hospitality management.
• Minimum of 1 year of experience in F&B service
• Minimum of 6 months of experience in a supervisory role
• Experience in 5 stars hotel is an asset
• Fluent in French and English
• Flexibility, adaptability and Hight pressure resistance
• Very good communication skills.
• Team Work oriented