Manager Data Operations.

Job content

Caring for the world… one person at a time” inspires and unites the people of Johnson & Johnson. This culture of caring is the focus of our corporate philosophy, that are anchored in the internationally applicable Credo.

DePuy SynthesCompanies of Johnson & Johnson is the largest, most comprehensive orthopedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of technology, devices, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, cranio-maxillofacial, power tools and biomaterials. Our broad array of inspired, innovative and high-quality offerings, help advance the health and wellbeing of people around the world.

We Are Looking For a Highly Committed

Manager Data Operations based in Zuchwil

(Permanent)

Overview

Digital & Data Science is one of the critical capability levers within our J&J Enterprise Supply Chain strategy and is essential to building the world’s best supply chain organization! As the team continues to double-down on fact-based management - illuminating greater transparency and analytical capabilities across the performance indicators that will drive growth for our business - we must ensure that our energy, resources, capabilities, and talented employees are best-aligned to the advancing needs of our business and our customers.

The Data Operations team delivers trusted data to enable the launch & supply of products to our customers. Our key accountabilities include governance and maintenance of the Data Operations Framework; delivering a regulated and compliant data environment; using intelligent automation, workflow, process improvements, cross-segment expertise, and third-party suppliers to improve quality, timeliness, cost, and effort across Supply Chain; applying deep end-to-end knowledge and subject matter expertise to define, shape and implement supply chain strategies; and cultivating talent as a distinctive capability.

This position will coordinate the day-to-day operations to support the strategy of the Data Operations function in support of the EMEA MD organization across. This role has a strong technical component and will collaboration with stakeholders and IT to deliver multiple small to mid-sized projects. This individual will own the development of solutions to sophisticated problems, exercising independent judgement to make decisions which directly impact the operational results of the department. Specific system and process oversight responsibilities may include Linguistic services for Labelling activities (Regulatory Affairs Database - RAD) and enabling the WebUI MDS platform for data automation.

Further Responsibilities And Duties Are

• Lead all aspects of daily operations and critical issues of data operations functions. Ensure SLAs exist and monitor response time. Lead and control data quality by driving critical issues and discussions with partners to identify and implement improvements.
• Engage strategically with business partners by providing appropriate guidance on data operations. Work with IT partners to resolve production issues. Support New Product launches and business initiatives requiring in-scope data.
• Execute regional/global programs in alignment with department strategies. May include management of business process outsourcing, value collection, metrics, operational reviews, and/or end-to-end business capabilities.
• Implement and manage tools and processes that improve data operations execution. May coordinate and sometimes lead process and technology re-engineering opportunities from an E2E perspective. May include Technical Change Management.
• Improve processes by tactically focusing on business outcomes. Drive prioritization based on business needs and strategy. Review and approve quality actions including Non-Conformance (NC) and/or Corrective Action Preventive Action (CAPA).
• Lead projects, including assessment, communication with partners and internal team members, specification of scripts and user stories, resource/budget requirements, and/or resolve resource constraints.
• Deploy the Data Management Framework (Governance Roadmap).
• Lead, develop, and retain talent through development, coaching, and engagement. Provide mentorship, direction, development planning, and performance feedback in accordance with J&J Career Management processes.
  
  

Qualifications

• Bachelor’s Degree or equivalent experience
• 8-10 years’ experience
• A minimum of 3 years of data management experience in the context of large ERP platforms.
• A relevant mix of global, regional, cross-sector/industry experience.
• Strong business and technical knowledge and understanding of all Supply Chain data elements, process, and organizational support models.
• MS Office Suite (Excel, Outlook, Word)
• Strong written, oral, and presentation skills.
• Excellent organizational and prioritization skills.
• Ability to build strong collaborative relationships, influence multiple partners, and establish common goals and objectives without sacrificing outcomes.
• Ability to embed a culture of harmonization, process improvement, and value creation across business segments.
• Ability to prioritize multiple initiatives within timelines, in a matrix environment where priorities change rapidly.
• Strong conflict resolution and negotiation skills.
• Ability to lead and influence teams.
• People management experience.
• SAP and/or JDE
  
  

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences.

That is why we in Switzerland are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!

If you want to be a change agent in a challenging environment and shape the future quality organization, please send us your online application (CV, Motivation Letter, Working References etc.).

Primary Location

Switzerland-Solothurn-Zuchwil-

Organization

Synthes GmbH (7111)

Job Function

Operations

Requisition ID

2206001304W