Job type: Full-time

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Basel Area Business & Innovation is the investment and innovation promotion agency dedicated to helping companies, institutions and startups find business success in the Basel Area. Basel Area Business & Innovation manages the Switzerland Innovation Park Basel Area, which serves as a catalyst for innovation and progress, and offers co-working spaces and shared research facilities across four locations. These collaborative spaces help connect, support and engage people with ideas and passion in biotech, medtech, digital health, healthtech and industrial transformation. Switzerland Innovation Park Basel Area is part of the nationwide network Switzerland Innovation.

Effective immediately or by arrangement, we are looking for a hands-on and customer-oriented person to join our team for the Switzerland Innovation Park Basel Area site in Allschwil as

Manager Operational Services 100%

In this role, you will be responsible for the day-to-day operations of the Allschwil site (weekdays, office hours).

Your tasks

  • Managing the Front Office and the park’s day-to-day operations with the support of a trainee
  • Supporting the move to the new Main Campus site mid-2022
  • Welcoming and supporting members with operational services
  • Triage of incoming requests
  • Point of contact for visitors, infrastructure caretakers, and local suppliers
  • General administrative tasks and looking after the premises
  • Co-design of the service portfolio and processes
  • Organization of workshops in collaboration with the event management team as well as hands-on support at in-house events
  • Deputizing for the Community Manager

Your profile

  • Hotel, commercial or similar degree
  • At least 3 years of work experience in a similar customer-focused position
  • Very strong customer and service orientation
  • Hands-on, can-do attitude
  • Friendly personality with strong communication skills
  • Problem-solving skills
  • Strong organizational and planning skills
  • Interested in business and innovation topics
  • Fluent in German and English (French as an advantage)

Please send your application documents to: jobs@baselarea.swiss

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Deadline: 05-05-2024

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