Position: Associate

Job type: Full-time

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Job content

Company Description

#ChangeMakers

Ready to make an impact?

We develop, manufacture and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.

We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution – we do things differently than others

We deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful “can-do” attitude.

#WeChangeDentistry every day. Be part of it.

Job Description
  • Participate in the planning, implementation, and continuous operation of the collaboration and communication platform for over 80 locations of the Straumann Group worldwide
  • Improving the service quality
  • Ticket handling (incidents, service and change requests)
  • Interface between 1st Level and 2nd Level IT Teams
  • Training and Education of end user for all O365 services
  • Community management for all O365 services
  • Consulting services for internal business departments
  • Maintenance of the system documentation
  • Periodically take over 7x24 standby service (optional, 4-5 weeks per year)
Qualifications
  • You have an educational background in technical computer science, FH / HF degree beneficial
  • Several years of experience with administrating O365 Services (Exchange, SharePoint, MS Teams,..)
  • Good knowledge of Microsoft Windows, Office Clients, and all O365 services
  • You have extensive experience in troubleshooting
  • Experience in creating training materials for end user and running end user trainings
  • Experience with PowerShell
  • Very good knowledge of written and spoken English, very good German is an advantage
  • You are known for your independent and highly customer-oriented way of working, for your initiative and as a dedicated team player
Additional Information

This position reports to the Head of Head of Corporate Collaboration Services and is based at the Corporate Headquarters in Basel, Switzerland.

What can you expect from us?
  • An agile and ambitious environment: We are #ChangeMakers.
  • Open, friendly colleagues who collaborate and support each other: We are #Players+Learners.
  • The freedom to create and engage in an environment with the opportunity to develop yourself as a person and in your career.
  • To work for the No. 1 in Dentistry and one of the leading MedTech companies.
  • And many other things!
Please understand that we do not need external support by recruiting agencies and consultants to fill this vacancy. Thank you for respecting this.

i-p-r
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Deadline: 13-05-2024

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