Modern Work Technical Specialist Lead
View: 249
Update day: 21-03-2024
Location: Appenzell Appenzell Innerrhoden AI
Category: High Technology Mechanical / Technical Electrical / Electronics IT - Software
Industry: IT Services IT Consulting Computer Hardware Manufacturing Software Development
Position: Associate
Job type: Full-time
Job content
Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.Microsoft Technical Specialist Managers build, develop and lead teams of Technical Specialists to identify and win over the technical decision maker in the Business and IT department of our Enterprise Customers. You and your team will drive technical decisions at the customer that helps them achieve Business value with the Microsoft Platform, and thereby secure long-term sustainable growth for Microsoft. As a Technical Specialist Manager, you will be a key leader to helping customers embrace and succeed through digital transformation.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
People Management
- You will deliver success through empowerment and accountability by modeling, coaching, and caring.
- You will enable and empower team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes, aligning goals across solution areas and facilitates cross-selling with various workloads.
- You will orchestrate team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. You will proactively plan team resources and influences future blueprints.
- You will maximizes area-level capacity and capabilities of scaling through partners by coaching team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem (e.g., account teams). You will raise escalations or alleviate blockers through collaboration with manager-level counterparts in cross-functional groups.
- You will build compete strategy, coach, and provide support to internal teams and work with local marketing teams to shape corporate domain messages.
- You will oversee coach team in guiding customers through digital transformation solutions and applying advanced sales methodologies, while envisioning new and innovative solutions that use Microsoft technology to meet customer needs and identifying new technical and business trends/needs serving as the voice of the customer (VOC) to Microsoft.
- You will enable and empower team to develop technical expertise and act as a technical thought leader by sharing best practices.
Required/Minimum Qualifications :
- Significant years of technical pre-sales or technical consulting experience
- OR Bachelor’s Degree in Computer Science, Information Technology, or related field AND strong years of technical pre-sales or technical consulting experience
- OR Master’s Degree in Computer Science, Information Technology, or related field AND proven years of technical pre-sales or technical consulting experience
- OR equivalent experience.
- Sales Leadership or relevant people management experience
- Extensive years of technical pre-sales or technical consulting, or related experience OR equivalent experience.
- Excellent experience in cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Proven year(s) of People Management experience (including leading virtual teams).
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Deadline: 05-05-2024
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