Molecular Diagnostics Support & Training Specialist
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Update day: 16-03-2024
Category: Other
Industry:
Job type: Full-time
Job content
Our client, a leading pharmaceutical company based in the area of Zug is searching for a Global Molecular Diagnostics Support & Training Specialist
• Start date: As soon as possible
• Duration: 1 year
• Extension: Yes
• Workplace: Zug Area
• Workload: 80-100%
• Remote work: Hybrid
The perfect candidate has a degree in clinical biochemistry or biology, an affinity for documentation and at least 2 years of field support experience within the medical device and/or diagnostics industry. Additionally, the ideal individual has had first hands training experience and didactic competencies.
Your mission:
- To support on-market products by performing troubleshooting and requests to support regional support centers, affiliates, and external customers
- To create and update related documentation
- To train internal personnel (affiliates and regions), and collaborate with product and software development teams.
- To apply you knowledge and experience of hardware repair, troubleshooting and servicing principles and practices
- To provide on-call support, as well as on-site support, and training activities on demand.
Your background:
- Academic (Fachhochschule or University) degree or similar education in clinical biochemistry and/or biology
- Minimum 2 years of experience within the medical device and/or diagnostics industry
- Initial experience with Molecular Diagnostic systems
- Support oriented – experience of providing a high standard of customer service and problem solving
- First hands-on Trainer experience and didactic competencies
- Fluency in English. German is appreciated
For further information or if you wish to apply, please get in touch with Asher Cos - Recruiter: asher.cos@swisslinx.com or press "Apply Now" below.
Deadline: 30-04-2024
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