Molecular Diagnostics Support & Training Specialist

Swisslinx

View: 126

Update day: 16-03-2024

Location: Zug Zug ZG

Category: Other

Industry:

Job type: Full-time

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Job content

Our client, a leading pharmaceutical company based in the area of Zug is searching for a Global Molecular Diagnostics Support & Training Specialist

• Start date: As soon as possible

• Duration: 1 year

• Extension: Yes

• Workplace: Zug Area

• Workload: 80-100%

• Remote work: Hybrid

The perfect candidate has a degree in clinical biochemistry or biology, an affinity for documentation and at least 2 years of field support experience within the medical device and/or diagnostics industry. Additionally, the ideal individual has had first hands training experience and didactic competencies.

Your mission:

- To support on-market products by performing troubleshooting and requests to support regional support centers, affiliates, and external customers

- To create and update related documentation

- To train internal personnel (affiliates and regions), and collaborate with product and software development teams.

- To apply you knowledge and experience of hardware repair, troubleshooting and servicing principles and practices

- To provide on-call support, as well as on-site support, and training activities on demand.

Your background:

- Academic (Fachhochschule or University) degree or similar education in clinical biochemistry and/or biology

- Minimum 2 years of experience within the medical device and/or diagnostics industry

- Initial experience with Molecular Diagnostic systems

- Support oriented – experience of providing a high standard of customer service and problem solving

- First hands-on Trainer experience and didactic competencies

- Fluency in English. German is appreciated

For further information or if you wish to apply, please get in touch with Asher Cos - Recruiter: asher.cos@swisslinx.com or press "Apply Now" below.

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Deadline: 30-04-2024

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