Position: Associate

Job type: Full-time

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Job content

Order Fulfillment & Licensing Specialist

The order Fulfillment & Licensing Specialist is responsible for the transaction of all orders for the Kofax software business in EMEA

from order reception to delivery. Additional responsibilities include:

  • Ensuring a fast and unproblematic handling of the software order process at Kofax
  • Creation of customer orders in the ERP system
  • Creation of documentation from order confirmation to delivery
  • Controlling of internal sales conditions (pricing, discount, delivery conditions, license compatibility, payment aso.)
  • Communication with sales and inside sales of our local entities
  • Contract & license management
  • License issue handling
  • Sales requests handling
  • RMA handling

Requirements:

  • Commercial Education Background (KV) or equivalent
  • Strong business acumen and logical problem solver
  • Experience in Administrative work (sales administration)
  • Strong written and verbal communication skills, excellent interpersonal skills and an ability to work with diverse groups of people
  • Strong proficiency in Word, Outlook and advanced level Excel
  • Good English language skills & German Communication skills
  • Language skills in other European languages an advantage

We offer an interesting and challenging working environment within our international Shared Service Center in Rotkreuz.

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Deadline: 02-05-2024

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