Planning & Customer Service Agent (w/m)

☞ Johnson Electric

View: 208

Update day: 29-03-2024

Location: Murten Fribourg FR

Category: Consulting / Customer Service

Industry: Higher Education E-Learning Providers Education Administration Programs

Position: Associate

Job type: Full-time

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Job content

The Johnson Electric Group is the definite leader in micromotors, motion subsystems and actuators for automotive and industrial applications with expected global revenue of USD 3.4 billion in our current fiscal year. Founded in 1959, Johnson Electric has expanded to be a global force employing over 35,000 people in over 23 countries. We collaborate across businesses, divisions and regions to create innovative solutions to meet the needs of our clients—and to help our employees grow. Join us and let’s shape the future of Johnson Electric together.

Mainly for our Industry Products Group (IPG), we are looking for a Planning & Customer Service Agent (w/m) in Murten, who would maintain the customer relationship for the injection and stamping parts delivered to JE internal as well as external customers.

Responsibilities
  • Ensure on-time deliveries to internal/external customer orders and shipments schedule
  • Planning & coordinating the production components (injection, stamping and galvanic parts) using the ERP system
  • Coordination with the customers all over the world
  • Reception, acknowledgement and order processing of customer orders
  • Close customer contact regarding customer orders, delivery dates, lead times, packaging, invoices
  • Responsible for the stock level of Murten IPG components
  • Represent logistics and customers’ demands and interests in case of quality or production issue
  • Communicate with quality services (internal quality, supplier quality, customer quality) in case of quality issue

Requirements
  • EFZ in commercial (KV) or similar is a must, Federal Matura would be a plus as well as experience in Logistics / Supply Chain
  • Good knowledge of planning and stock management technics (in Stamping is an asset)
  • 3 - 5 years of proven experience in the similar field in the logistics department in industrial environment
  • Excellent communication skills & problem-solving abilities with internal and external partners
  • Excellent oral and written communication skills in English and German is a must
  • Good oral and written communication skills in French would be a plus
  • Strong ability to work in team as well as independently
  • Quick learner, rigorous
  • Good sense of anticipation as well as reaction skills

Benefits
  • An unique opportunity to be the person between two departments and be able to innovate & create
  • A challenging, dynamic and interesting role where you contribute to driving business success
  • An exciting and very dynamic work environment
  • A truly international and multicultural work context
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Deadline: 13-05-2024

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