Production Support Engineer

Credit Suisse

View: 148

Update day: 21-03-2024

Location: Zürich Zürich ZH

Category: Legal / Contracts

Industry: Finance

Job type: Temps plein, Temps de travail : 90-100%

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Job content

Your field of responsibility


We offer you the opportunity to be part of the global team that owns and manages the production operations of large and technologically diverse Data Protection & Application Security systems/platforms. This is a hands-on Production Support role, in which you implement strict adherence to ITIL support processes (Incident / Problem / Change / Release Management). You assist in rolling out best practices, legal requirements, vendor/contractor controls and comply with CS guidelines and policies. You actively bring in innovative ideas to improve and automate existing process. You will have the chance to work directly with internal global users and system owners as well as Dev Teams, BAs, PMs, Platform and QA teams.

Your future colleagues


You will be part of Enterprise & Security Services (ESS) bringing services that are currently spread across the organization to provide security services across all functions. This function collaborates closely with IT Risk to support the Bank in protecting, detecting and thwarting any security threats, handling compliance regulation and preventing data breaches. Our Data Protection and Application Security (DPAS) organization within ESS is responsible for the design and delivery of the key technical capabilities, products and services related to information security. This includes Public Key Infrastructure, Data Leakage Prevention, Information Rights Management, Application Security, Authentication and Federation. With around 100 people across the UK, Switzerland, Poland and India, the team has an excellent human capital agenda, with key focus on driving all round employee development via focused trainings and generating avenues for professional and personal growth.

Your skills and experience


You’ll be a good match, if you have:

  • A minimum of 5 years in L2 production support experience on Linux/ Unix and Windows platforms
  • Overall knowledge on security concepts (data security & application security)
  • Experience with several of the following security capabilities: Cloud Security, M365 DLP, CASB, SSO/Federation, PKI, Microsoft Certificate Authority, HSMs, IRM, Web Application Security / WAF and Network Technologies (Proxy, Firewall, VPN, etc.)
  • Graduate degree in Information Technology, Computer Science or related subject; or equivalent experience
  • Any of the following industry recognized engineering and security certifications will be an advantage: CISSP, CISA, CCSP, ISO27001, MCSE, RHCE, CCNE, CCSE, CompTIA
  • Good Interpersonal skills with experience of working with global teams
  • Good organization of work, attention to details and ability to work independently
  • Proficiency in English
  • You are a dedicated problem solver with a positive personality and can-do attitude
  • Dedication to fostering an inclusive culture and value diverse perspectives

#LI-CSJOB
Ms. J. Emelone would be delighted to receive your application.
Please apply via our career portal.

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

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Deadline: 05-05-2024

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